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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place in great location. We stayed at this location for 3 nights, as our business meetings were just down the street. The hotel is nothing special, what you would expect from a 2.5 star place. But the location is great, lots of excellent restaurants and bars in a short walking distance. There is also a nice huge park only a few blocks away connected by a trail behind the hotel. The staff friendliness and attention to your needs more than makes up for the lower star amenities.
Business response:
James, thank you for being our guest at Extended Stay America. We are pleased to know our ideal location worked well for your needs and that you were impressed with our associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Disappointed We didn't get the space with beds we had reserved and paid for. The night clerk accommodated us by providing two rollaway beds. She was amazing, but she was completely alone to care for all duties that night. Extended Stay had full kitchens but no supplies to use them, empty cupboards. We were dossapointed, not the quality we usually get from Extended Stay for our family.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our front desk associate and had an overall pleasant visit. However, we are sorry for the reservation issue you encountered and regret the disappointment you had with our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to host you again in the future so that we can provide you with a mu... read more
The location is perfect! Gorgeous spot and central to everything. The hotel is dated and we had some struggles with climate control inside the room as well as not finding it as clean as I hoped. The daytime staff was very responsive, the after hours staff not so much. I recommend based solely on location
Business response:
Diane, thank you for being our guest. Although you liked our location, we are sorry our property was not to your expectations and for the issues you encountered. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great location
Business response:
Steve, thank you for choosing to stay at Extended Stay America during your visit. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The overall experience was really good the beds were very comfortable and the bathroom was also clean. The carpeting grossed me out a little bit...the only complaint is we could not sleep in cause by 7 to 730 the carts were being rolled around and they are loud.
Business response:
Thank you for being our guest at Extended Stay America. It was a pleasure knowing you had a great night’s sleep in your cozy bed and that you had a great stay with us. Your feedback regarding the hallways is shared with our housekeeping team for review and action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Good stop Friendly staff was very helpful. Dog walking area was good. Plenty of parking - signage could be better. Shopping center needs maintenance.
Business response:
Glenn, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our associates and that you had a pleasant visit. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Won't stay here again.
Business response:
Laura, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,547 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.