Extended Stay America - Salt Lake City - Sugar House

Business response:

Jayde, we appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Dave, thank you for staying at Extended Stay America. We are glad you had a nice time here and that our location was perfect for your needs. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Linda, we are glad to know you had a pleasant time at Extended Stay America. It’s good to know you were happy with your well-appointed room, but we are sorry you were disappointed with our complimentary breakfast. Thanks for providing a feedback. We look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for being loyal to our brand. We are glad to know you enjoyed your time with us and you were impressed with our safe and secure environment. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Emily, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you so much for the fantastic review of Extended Stay America. We’re thrilled to know you loved our well-appointed room and that our location close to various restaurants was convenient for you. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Due to various local city /health dept. codes, the beds are not made up in advance and must be made at time of use. We provide a clean set of linens after every guests departs to ensure cleanliness for the nex... read more