This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
room was great. Only problems were you could not turn the bathroom faucet on full because it would spray up the back of the sink and over towards the toilet. The stopper for the kitchen sink did not stop the water from draining while doing dishes.
Business response:
Medford, thank you for choosing to stay with us at Extended Stay America. We’re glad to know overall you had a pleasant time with us, but we’re sorry for the maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the concerned team to fix the problems you mentioned immediately. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Service was great, beatiful area. Sugarhouse park was close and great walking area's
Business response:
Dana, thank you for choosing to stay with us at Extended Stay America. We’re glad to know you loved the service provided by our excellent staff and that our location close to the Sugarhouse park was convenient for you. On behalf of everyone here, we invite you to stay with us again the next time you visit Salt Lake City. Sincerely, Hotel Management
Nice hotel located in a central area close to many shops and restaurants you can walk to at night. Very clean room and comfortable bed. Nice to have fridge and small stove, as this minimizes the need to eat out all the time. General manager ran the extra mile accommodating special requests. The only concern is that the hotel is located next to a Chick-Fil-A restaurant and both facilities share the same entrance/exit to the main road. Getting in/out of the hotel might be difficult sometimes due to traffic jams. Would certainl... read more
Business response:
Luis, it was a pleasure having you as our guest at Extended Stay America. We’re glad to know our location was ideal for you and that the service provided by our wonderful staff was beyond your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit Salt Lake City. Sincerely, Hotel Management
Every staff member was very kind and helpful
Business response:
Nicole, thank you for being our guest at Extended Stay America. We are glad to know you had an amazing stay with us and were especially impressed by the service provided by our friendly associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Great time in Salt Lake Great location and easy to travel around the city during the Transplant Games.
Business response:
Carrie, thank you for choosing Extended Stay America while you were here for the Transplant Games. We're delighted our hotel was ideally located to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to Salt Lake City. Sincerely, Hotel Management
Breakfast is coffee and packaged muffins. Had a kitchenette which we did not need or use.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Room was dirty, old used tissue behind the bed, bathroom floor was dirty, fridge was dusty.
Business response:
Jim, thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management
people had multiple dogs in their rooms and would bark a lot. Also on 2 seperate nights, someone either was trying to see if they could get in rooms or someone did not remember their room number. It was between 11PM & 12am and who can sleep after someone trying to get in your room? It is ashame because the office I was working out of is within walking distance and next time I will be staying further away and have to rent a car.
Business response:
Juli, thanks for choosing us. We are sorry for the disturbance caused by the barking dog in the next room and the unfortunate situation you mentioned in your Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,597 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.