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Extended Stay America - Salt Lake City - Union Park

3.3
  • Hotels
  • Midvale, UT

About this business

HospitalityHotels

Location details

7555 S. Union Park Ave., Midvale, UT, 84047, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.32,461 reviews
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Anonymous 
3 years ago

Wonderful stay Amazing stay! Staff was very accommodating as we had a baby with us. Additional bedding and pillows were available. Tremendous help in local establishment referrals. Truly appreciate great customer service from all employees at this hotel. 

Business response:

Thank you for the good words. We are so glad that you had a wonderful stay and look forward to seeing you again! 

ted's profile image
ted 
3 years ago

Light not working bathroom sink faucet not working properly heating was a problem nothing repaired while we were there. 

Business response:

Dear Ted, We are glad that you enjoyed your time with us. However, we apologize we did not fully meet your expectations during your stay. Our goal is to provide the highest customer service and continually strive to improve our guest experience. We have shared your concerns with our maintenance and housekeeping staff to handle the mentioned issue and ensure that the rooms are checked well before allocating them to the guest. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely,... read more

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Carla 
3 years ago

I worried my car would be safe. Colors were drab. 

Business response:

Dear Carla, thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management 

shannon's profile image
shannon 
3 years ago
Xiuhui's profile image
Xiuhui 
3 years ago
Caesar's profile image
Caesar 
3 years ago

Simple property and amenities 

Business response:

Dear Caesar, thank you for reviewing your stay at Extended Stay America. We strive to provide an exceptional stay to every guest every day. We hope to welcome you back soon for another enjoyable visit. Thank You!Sincerely,Hotel Management 

Bradley's profile image
Bradley 
3 years ago

Very friendly front desk help at check in and out. Property not run down, it was clean and kept up. Comfortable bed. Would definitely stay again. 

Mirtes's profile image
Mirtes 
3 years ago
Susan's profile image
Susan 
3 years ago

You get what you pay for. Cons: a lot of people outside at night came to hotel at 1AM and there were police outside. Didn’t feel safe. Did not provide conditioner. Pros: close to walmart, price of hotel. Room was decent I only booked just to sleep knowing I’d be outside most of the time. Breakfast is just granola/muffins and coffee. Don’t make my mistake and read previous reviews. 

Business response:

Dear Susan, our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconvenience you encountered. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Salt Lake City - Union Park

How is Extended Stay America - Salt Lake City - Union Park rated?

Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,461 reviews. 

When is Extended Stay America - Salt Lake City - Union Park open?

Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.