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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like that theres no airport shuttle.
Business response:
Roni, thank you for choosing Extended Stay America. From your high rating, we are glad your stay with us was pleasant. However, we regret not meeting some of your expectations. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
We had to move rooms because our room didn’t have a shower head. Then the people above us were stomping all night.. and NO toilet paper
Business response:
Kelsey, thank you for providing us with details about your stay. We are sorry for the issue you outlined about your initial room, but it is good to know our staff was responsive to your requests and moved you to another room. We also regret the inconvenience caused to you due to the lack of amenities and noise issues. We take your comments seriously and will use them to ensure we consistently deliver a great stay for future guests. We hope you will give us another opportunity, as our entire team would love to show you the gr... read more
Good location.
Business response:
Jessica, thank you for being our guest. We are glad your stay with us was pleasant and that our location worked well for you. We hope you will choose to revisit us so we can earn a higher rating. Sincerely, Hotel Management
The lady at check out was so nice and made sure to go over everything. She even noticed that it booked a handicap room and fixed it no problem. I wish I could remember her name she was funny and made check in great.
Business response:
Ashley, thank you for choosing Extended Stay America. We are delighted your stay with us was great and that our caring hospitality was the highlight of your visit. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. It was a pleasure hosting you, and we look forward to accommodating you again soon! Sincerely, Hotel Management
Good value for money
A few sketchy characters hanging around the property
It was the cheapest available two night stay i could find & i didn't expect what i walked into when i checked into my room... wow! So nice! Full kitchen and everything you could expect from any hotel but much more... the missus was so pleased and relaxed... I'm fine with just about anything but the fact she was so pleased and so relaxed, at ease, and comfortable it really made all the difference... if i could afford to stay there and just never leave... live there for a few months till we get our own place... I'd do it, for ... read more
Business response:
Wyatt, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and that you appreciated having the convenience of a kitchenette. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
There was a line of people out of the lobby! I've never seen anything like it. There was only one lady at the counter and she was on the phone with IT support I'm assuming because the tablet that she uses the check everyone in was frozen and the other one was dead. She was flustered I could see with the growing crowd that was now forming in the lobby. She also on here personal phone she was trying to get a hold of her manager to come help. On top of that this was I was told, the only exit and entrance to the hotel so we had ... read more
Business response:
Kenneth, thank you for taking the time to review our hotel. We are sorry for the wait time you experienced during check-in and apologize for the inconvenience this caused. We will address this appropriately and take the necessary steps to ensure we prevent such reoccurrences. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,424 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.