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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Walking distance to numerous eateries. Quiet. Value priced.
Business response:
Antonio, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The staff wasn’t very friendly. They wouldn’t let me check in 1 hr early. There was no wash cloths and They give me some then the next day I needed a clean one and had to walk my dirty ones to the front desk. No hair dryer in the rooms.
Business response:
Beverly, thank you for sharing your experience with us. We are sorry to hear our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for an nominal fee. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness. Hair dryers are also available at the front desk, too, and are complimentary. We have shared your comments with our team t... read more
A fine example of the ESA properties.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I like the big fridge and the stove with two burners. I did not know I could borrow cooking utensils and silverware from the front desk, so I ate my food cold. It is OK. Next time, I will ask. I like the included breakfast in the morning before I checked out.
Overall the hotel is ok for a Budget hotel. The Room: TV, AC & Refridge all worked just fine and the bed was comfortable. The Bathroom: Shower water was weak and the Light made a very loud noise and this was reported to the front desk-nothing done about it. Hotel: The elevator was broken so we had to walk up 3 flights of stairs to get to our room. The girls at the front desk were very polite and accomodating. They also informed us upon check in that there would be no cleaning of our room each day, we had to empty our own tra... read more
Ididn't like staff at night
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We will also share your concerns to the attention of our front desk staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
ESA - review When we arrived there were people outside selling puppies that were obviously to young to leave their mother, the front desk was aware and supporting this. The person selling the puppies even came in to update the front desk as to how many were left. The elevator was broken so we had to take the stairs. This was difficult with a newborn baby and a stroller. While I was checking in 2 huge pit bulls came through the lobby very close to my newborn and 8 year old. The owner had no control of the dogs as it pulled hi... read more
Business response:
Stephanie, thank you for the candid review. We regret not meeting your expectations and apologize for the issues you had with the elevator. We will share your comments with our maintenance team and make sure the problem is resolved. We will also share your comments with our team regarding the service issue you encountered and take steps to ensure we are more consistent in our service delivery. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 4.2 star rating with 1,425 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.