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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was awesome, but the elevators we're broke, no ice machines, carpet was super worn out, and the fridge was pretty nasty.
Business response:
Thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We also regret the inconvenience you had due to the elevators. Kindly know, we have a full-size refrigerator that includes ice trays for your convenience. Therefore we do not have ice machines on our property. On behalf of everyone here, we look forward to welcoming you back soon ... read more
Update needed! Could be refreshed… slot changed in 5 or 6 years stayed at property last! $25.00 for small dog is steep! Clean room.. easy access to my old neighborhood. Very crowded in area now, lots more traffic!
The room condition was heavily worn and needed repairs.
Business response:
Jonathan, thank you for your candid evaluation. We regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
ESA - review When we arrived there were people outside selling puppies that were obviously to young to leave their mother, the front desk was aware and supporting this. The person selling the puppies even came in to update the front desk as to how many were left. The elevator was broken so we had to take the stairs. This was difficult with a newborn baby and a stroller. While I was checking in 2 huge pit bulls came through the lobby very close to my newborn and 8 year old. The owner had no control of the dogs as it pulled hi... read more
Business response:
Stephanie, thank you for the candid review. We regret not meeting your expectations and apologize for the issues you had with the elevator. We will share your comments with our maintenance team and make sure the problem is resolved. We will also share your comments with our team regarding the service issue you encountered and take steps to ensure we are more consistent in our service delivery. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely... read more
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,428 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.