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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Many of the hotel guests were kind of scary looking, made us consider our safety a bit- no ice machine, nothing in the kitchen cupboards, kind of surprised us for an extended stay location. Desk clerks were bad mouthing customers after getting off the phones with them. This happened twice as I was listening
Business response:
Thank you for your review. We are sorry for the issues you encountered and regret the inconvenience caused. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. Kindly know, we have a full-size refrigerator that includes ice trays for your convenience. Therefore we do not have ice machines on our property. Also, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope you will give us another chance to... read more
Walking distance to numerous eateries. Quiet. Value priced.
Business response:
Antonio, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The staff wasn’t very friendly. They wouldn’t let me check in 1 hr early. There was no wash cloths and They give me some then the next day I needed a clean one and had to walk my dirty ones to the front desk. No hair dryer in the rooms.
Business response:
Beverly, thank you for sharing your experience with us. We are sorry to hear our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for an nominal fee. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness. Hair dryers are also available at the front desk, too, and are complimentary. We have shared your comments with our team t... read more
I like the big fridge and the stove with two burners. I did not know I could borrow cooking utensils and silverware from the front desk, so I ate my food cold. It is OK. Next time, I will ask. I like the included breakfast in the morning before I checked out.
Overall the hotel is ok for a Budget hotel. The Room: TV, AC & Refridge all worked just fine and the bed was comfortable. The Bathroom: Shower water was weak and the Light made a very loud noise and this was reported to the front desk-nothing done about it. Hotel: The elevator was broken so we had to walk up 3 flights of stairs to get to our room. The girls at the front desk were very polite and accomodating. They also informed us upon check in that there would be no cleaning of our room each day, we had to empty our own tra... read more
Ididn't like staff at night
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We will also share your concerns to the attention of our front desk staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
A fine example of the ESA properties.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,424 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.