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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was reasonably close to Brighton Ski Resort but amenities were not available.
Business response:
Thank you for being our guest. We are pleased to know you liked our location close to many places and had a pleasant time. However, we are sorry you were disappointed with our hotel amenities. Please know, kitchenware for your suite and in-room amenities such as toiletries are kept at the front desk and are complimentary. It was a pleasure accommodating you, and we hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
good base for skiing at Snowbird or Solitude Pretty good base for skiing in big or little Cottonwood canyons. Good value for money, good location, comfortable rooms and friendly staff. Two minor suggestions for improvements: 1. add easily accessed electrical outlets on night stand between beds, for cell phone charging. 2. train staff how to sell detergent and how much change to give guests who are trying to use the guest laundry.
Business response:
Jim, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We value your observation and have taken a note of it. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Anthony, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
You get what you pay for. Location and price were the saving grace for this stay. Overall, staff was friendly and helpful except for one clerk who absolutely refused to give us an extra wash cloth. We made reservations for two adults and one teenager. When we checked into our room, we found only two washcloths. On the way out to dinner we stopped by the desk to ask about extra bath sets and was told it would not be a problem to get extra items when we returned. Upon return, the night clerk absolutely REFUSED to provide a sim... read more
Business response:
Thank you for reviewing your stay. We are happy to know that you liked our courteous associates and ideal location. However, we are sorry for the cleanliness issues you had and the inconvenience it caused. We also apologize for the service drawbacks you encountered. We have shared your feedback with our team, and steps have already been taken to avoid these mistakes in the future. We truly hope you will give us another chance to prove our commitment to providing outstanding service. Sincerely, Hotel Management
Business response:
Troy, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Cheap. Staff woke me up while talking & laughing in Galway at 5am- on 2 out of 3 mornings. The other morning I was woken up at 4 due to a guy snoring like a bear next door. The staff stuffed everyone on the first floor and it looked like no lights were on on top two floors- if the sound proofing between rooms is that bad, it might be helpful to look at spreading guests out to every other room so that we can get what we are paying for... a good nights rest.
Business response:
Thank you for staying at our hotel. We are very sorry for the service issue you encountered and truly regret as your rest was disturbed. We provide thorough training for all associates, and we will redouble our efforts. We hope you will return as we would love to provide you with a better experience and a good night's sleep! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.