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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. Location and price were the saving grace for this stay. Overall, staff was friendly and helpful except for one clerk who absolutely refused to give us an extra wash cloth. We made reservations for two adults and one teenager. When we checked into our room, we found only two washcloths. On the way out to dinner we stopped by the desk to ask about extra bath sets and was told it would not be a problem to get extra items when we returned. Upon return, the night clerk absolutely REFUSED to provide a sim... read more
Business response:
Thank you for reviewing your stay. We are happy to know that you liked our courteous associates and ideal location. However, we are sorry for the cleanliness issues you had and the inconvenience it caused. We also apologize for the service drawbacks you encountered. We have shared your feedback with our team, and steps have already been taken to avoid these mistakes in the future. We truly hope you will give us another chance to prove our commitment to providing outstanding service. Sincerely, Hotel Management
Business response:
Troy, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Room setup nicer than the other extended stay hotel near Union Park and king bed instead of queen. But no real breakfast, just a coffee bar and oatmeal bars and packets. Not there for the breakfast anyway. We will stay here again.
Business response:
it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a relaxing stay in your well-appointed room. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Great view. Nice area !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Business response:
Thank you for sharing details regarding your visit to our hotel. We are thrilled to know you enjoyed everything that we offered and that the view surrounding our property made for a mesmerizing experience. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Great Hotel We were in town for Thanksgiving. Hotel was great, close to family. Bed was to firm, woke up in pain multiple times. Bathroom door swung into bathroom to close to toilet making it difficult to get into bathroom.
Business response:
Thank you for choosing us while here to meet your family during the Thanksgiving week. It feels good to know you liked our convenient location and that you had a pleasant stay. However, we sorry for the discomfort you experienced with the bedding. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Highly recommended The only place to stay in Salt Lake City
Business response:
We appreciate you for taking the time to share your review online and recommending us to others. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,461 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.