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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly, rooms and hotel itself has seen better days. Sink wouldn’t drain and over all did not feel the cleanest.
Business response:
Mandy, thank you for being our guest. While we are glad you liked your suite and the service from our associates, we are sorry for the maintenance and housekeeping issues you faced in your suite. Please know that we will address your concerns with the teams involved to enhance our accommodations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Best there is
Business response:
Stephen, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Rude We came in and wanted toake a soup, asked clerk for plastic spoon or fork. She told us she didn't have time because she was washing, then turned and walked away
Business response:
Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future. Sincerely, Hotel Management
Dirty, dingy. The whole place could use some tender loving care.
Business response:
Andrea, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps with our housekeeping team to ensure every detail, from first impression at check-in to final check-out, will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Going forward, it will show how proud we are to welcome our gues... read more
WiFi sucks We decided to pay for WiFi upgrade, didn’t make a difference, was terrible
Business response:
Michael, thank you for taking time to evaluate our hotel. We are glad you enjoyed most aspects of your stay. However, we apologize for the slow Wi-Fi connection you experienced. We understand how important this service is, and we hope your experience as a whole more than made up for this. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,347 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.