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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unusual cleaning schedule I would like to have been told they only clean twice a month. I also had to ask 3 times to get clean sheets because the first set had black scuff marks on the fitted sheet. I did not mind changing them myself I just wish the first person I talked to would have told me. I can see not cleaning a room every day however one should be told. I never received new cups or anything like that because I kept waiting for them to do the room.
Convenient, clean and quiet. Would be nice if the vending machines worked
Business response:
Dear Kevin, Thank you for your positive feedback about your stay at our hotel. We're delighted you found our property convenient, clean, and quiet. We apologize for any inconvenience you experienced with the vending machines. Your comments help us improve, and we hope to welcome you back to Extended Stay America for another enjoyable stay in the future.SincerelyHotel Management
Parking was nice, easy to get to room. Only had some room lights that didn’t work. But overall good experience.
So so The staff were professional. The building smelled like smoke and just had just a musty smell. It does need some remodeling. The room was clean and having a kitchen area in the room was good. There is a lot of foot traffic in and out of the building. There were a ton of people going in and out all day/night and a majority of them had dogs with them. Even with the heavy foot traffic it was surprisingly quiet. There were no interruptions during the night. The location is fine. There are plenty of food choices within walki... read more
Business response:
Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our concerned team is already revisiting the missed areas. Please give us another chance to welcome you back soon for a better experience.Sincerely,Hotel Management
I would call it a “no frills” hotel. There are no cups, no coffee, no plastic silverware and no coffee maker in the rooms. Limited towels in your room and no house keeping service done during any of our stay. Not a place I would recommend to anyone and won’t stay there again
Business response:
Dear PATRICIA, Thank you for being our guest. Although you had a pleasant time here, but we are sorry we failed to meet all your expectations. We keep kitchenware at the front desk to ensure cleanliness and deliver it to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly. Towels can be exchanged for fresh ones at any time of the day at the front desk. We'll let the housekeeping team know about the areas you mentioned, and we're sorry for any inconvenience caused by th... read more
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,149 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.