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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelt bad when we got in. Extremely hot in the hotel room once we checked in. It took a little while to start cooling down. Easy check in and nice front desk. But will not stay again.
Business response:
Thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our front desk associates. However, we regret the issues you faced in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We hope you will reconsider a return visit as we would love the opportunity to make it up to you. Sincerely, Hotel Management
Cómodo Esta bien el hotel!!! Cómodo y limpio solo su apariencia por fuera muy fea. El desayuno fatal al menos que se Levante uno a las 6 de las Mañana
Business response:
Martin, we appreciate the time you took to post your review of Extended Stay America. It was a pleasure to know you had a relaxing stay at our well-maintained property. However, we regret the inconvenience you had with your breakfast experience. Your generous rating is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Room service weekly, limited continental breakfast, but for the price not bad.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are great to know you found us to be reasonably priced. Thank you once more, and we hope to welcome you again the next time you are in our area. Sincerely, Hotel Management
Meh hotel I was in town for a job the next day and that definitely seems to be the clientele that this place caters too. If you’re a worker in for a job then this is fine. I wouldn’t stay here as a single woman or family. Room didn’t really feel clean and there was no soap bar in the room. Some lady was walking her dog and yelling (at someone or something?) at 2am.
Business response:
Shawn, thank you for choosing us while here for work. Although you had an overall pleasant stay with us, we are sorry for your disappointment with the cleanliness of your room. We also wish we had the opportunity to address the noise problem you had while you were here. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Disappointing Maintenance Broken shower head that never got repaired during our stay making showering difficult and aggravating. Staff promised repair but never followed through.
Business response:
William, thank you for choosing to stay at Extended Stay America. Although from your rating it seems that overall you had a pleasant stay at our hotel. However, we regret the issues you faced with your shower. It is also very unusual for our staff to be unresponsive to the needs of a guest when made aware of an issue. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are grateful for your patience and hope you will revisit us on your next visit to the ... read more
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 3.4 star rating with 1,983 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.