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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel but I read it had breakfast included but it was just coffee and a muffin.
Business response:
Yolanda, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry our breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
No frills The room was small, but equipped with everything you needed for an extended stay. Location was good! No frills!
Business response:
Kewana, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you had a nice stay with us. That being said, we are sorry you weren’t happy with the size of your room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The room smelled like someone had benn smoking marijuana, if they run a smoke free environment I understand they can't control everthing , but an ozone machine should have run prior to my check . The did not have other rooms they could give me. Then I arrive at the there ate no linens or toilette tries. They staff was friendly apologized and brought everything up to stock the toiletries. They lay out was not user friendly.
Business response:
Thank you for choosing our resort and for sharing your observations. We are sorry we were not at our best during your visit. We appreciate you bringing these issues to our attention and hope you will give us an opportunity to provide you with a better stay on your next trip. Hotel Management
HUNGRY? DONT FORGET YOUR DEBIT CARD! Everything was great inly no cookware to use and the vending inky uses debit/credit cards .I'm a single mom and had a maxed out card a hungry child and a pocket full of change . Everything thing else was good we spent two days and had 3 muffins.,:(
Business response:
Angela, thank you for being our guest. Although you liked most of the aspects of our hotel and had an overall pleasant stay, we regret the inconvenience caused to you. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you for your review, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
What the hell When we first entered the room we seen roaches and it smell like weed was being smoked in our bathroom we open drawers and found food half eaten and dirty towels stuff in the cabinets. Other than that it was a nice place to stay we did not know about the pet fee or did we receive any type of dishes that we requested.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Great little room for the price. Bed was comfortable, room was clean, staff was nice.
Business response:
April, thank you so much for the fantastic review of Extended Stay America. We’re thrilled to know you loved your well-appointed room and that you were impressed with the service provided by our wonderful staff. On behalf of everyone here, we invite you to stay with us again the next time you visit San Antonio. Sincerely, Hotel Management
Very small breakfast menu and hallway is not clean
Business response:
Sandeep, thank you for letting us know about your stay. We are sorry for the cleanliness issue you experienced and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we look forward to seeing you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,159 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.