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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for your excellent feedback. We are thrilled you had a wonderful stay and that we exceeded all of your expectations. All of us at Extended Stay America look forward to welcoming you back soon. Sincerely, Hotel Management
Penny is great! Penny at the front desk was amazing! We had a major family emergency and my daughter was terrified. Penny made her feel comfortable at a difficult time. The rest of the staff has been absolutely terrible.
Business response:
Mary, thank you for being our guest. While we are glad to know you liked the service provided by Penny, we are sorry our other associates failed to live up to the same standard. Your feedback is of utmost value, and we will use it as a training tool to improve our customer service further. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management
Business response:
Kenneth, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Door lock didn’t lock. It was fine. The water wasn’t working when I got there but within a few hours it started back up. I just stayed a night for business so I mostly just needed a bed and a charging station. One negative thing about my stay, the lock on the door did not work. So I used the lock above the door lock. Not very secure.
Business response:
Elizabeth, thank you for being our guest. We are pleased to know your overall experience was pleasant. We are sorry for the inconvenience you had here. We have shared your comments with our maintenance team, and we will be more diligent in our efforts. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Very quiet. Staff is very nice and welcoming. Room is clean and nice
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked the attentive service provided by our associates and had a comfortable time being here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Nice 👍 I am really enjoying the extended experience and will keep coming back
Business response:
Thank you for your terrific comments about Extended Stay America. It’s great to know you are enjoying your time with us and we hope the rest of your stay will be exceptional as well. Sincerely, Hotel Management
Regular Very safe and very accessible location, I love having this as my quiet safe place away from home
Business response:
Thank you for staying at Extended Stay America once again. We are delighted to read you had a great time with us and that you liked our convenient location. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Small but nice Rooms were cozy and clean. Area was nice and close to the airport. Was really looking for a king bed but they didnt have that option. Staff was friendly. Overall a nice place
Business response:
Thank you for your review of Extended Stay America. We are glad to read you liked our convenient location and courteous service. Please note, we do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. Thanks again, and we hope to welcome you back soon. Sincerely, Hotel Management
Decent hotel near base Fridge door backwards to swing. Difficult to use mold in bathtub which we corrected and cleaned. Positive side. Staff was very receptive and assisted with any questions we had. Would be willing to stay again.
Business response:
Judy, thank you for staying with us. We are glad you liked our courteous service and convenient location. That being said, we are sorry for the maintenance and cleanliness issue you had while here. Your review will be taken as a tool to ensure that all procedures within the concerned departments are being followed. Thanks for being our guest, and we look forward to serving you much better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,207 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.