Extended Stay America - San Antonio - Airport

Business response:

Guillermo, thank you for staying with us. We are glad you had a pleasant time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Christie, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Rafael, thank you for staying with us. We are pleased to know you liked our convenient location and had a pleasant stay here. However, we are sorry for the inconvenience you experienced in both your rooms. Your concerns with regards to the HVAC unit and TV has been discussed with our maintenance team so that they can fix it immediately. We hope to welcome you again in future and provide you with a better experience. Sincerely, Hotel Management 

Business response:

Miriam, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Richard, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Sandra, thank you for the outstanding review of Extended Stay America. We are glad to know you enjoyed our well-maintained accommodations and that our staff made your stay a memorable one. It was a pleasure hosting you as our guest, and we look forward to your next visit for another enjoyable experience. Sincerely, Hotel Management 

Business response:

Thank you so much for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Kendall, many thanks for posting your gracious rating about the Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management