Extended Stay America - San Antonio - Airport

Business response:

Sanjuana, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Ariane, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Kyle, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

We appreciate you being our guest. Thank you for letting us know your visit to Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your review. We offer our apologies that we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the curtain is discussed with the appropriate team as it will help us improve our future guest experience. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management 

Business response:

Richard, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

MAHENDRA, thank you for your review of our hotel. We are happy to know you liked our courteous associates and well-appointed room. However, we are sorry if any inconvenience was caused to you while you were here. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management