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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible There were cockroaches in my room all the time, even in my bed, everything was dirty, I have videos
Business response:
Dear Andres, We’re very sorry to hear about the experience you described, and we understand how upsetting and unacceptable this would feel while trying to relax in your room. Situations like this are taken seriously, as maintaining a clean and pest-free environment is essential for guest comfort. While occasional issues can arise due to regional conditions, your description indicates that a deeper review of housekeeping and prevention measures is necessary, and this feedback has been shared with the team for immediate attent... read more
Muy pobre el desayuno , sin variedad, se filtran cucarachas al cuarto.
Don't stay here.
Room was disgustingly dirty and gross. Carpet has not been cleaned in forty years, it seems. You can get ill (germs) staying at this place. Unsavory characters walking around the parking in daylight and suspicious activity at night, which made us feel 100% unsafe.
There are roaches in the rooms
Oh boy Should have read the reviews more closely. It is an older property and I guess some things just happen. When we got to the room a big roach was on its back still fighting for its life, lamps didn't work and we had beard trimmings still left on the sink. When I went to tell the night crew at the front desk they couldn’t be bothered and asked what the problem was over and over. In order to get more towels you have to exchange them etc, every time we had a request they looked at us as if we were dummies. When I asked the... read more
Don't want to go into detail but an exterminator needs to be called ASAP
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 3.4 star rating with 1,983 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.