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Extended Stay America - San Antonio - Colonnade

4.3
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

4331 Spectrum 1, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,027 reviews
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Cynthia's profile image
Cynthia 
6 years ago

Business response:

Cynthia, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Eder's profile image
6 years ago

What I ilike the most was the Friendliness of staff. I didn't like the roches i found in the room 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. Your feedback will be shared with our housekeeping team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Roxana's profile image
Roxana 
6 years ago

Dennis was exceptionally great from beginning to end. He was very helpful and informative. Was able to accommodate my family. Location was also great. 

Business response:

Roxana, thank you for the wonderful feedback of Extended Stay America. We are glad to know you loved our ideal location and that you had a great stay with us. Your kind compliments will be shared with Dennis for doing an amazing work. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management 

Oussama's profile image
Oussama 
6 years ago

Room need better cleaning especially under the bed it was dirty lights switch need better cleaning tooo 

Business response:

Thank you for sharing your experience about your stay at Extended Stay America. We are sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. Your feedback has been shared with the housekeeping team to be more diligent with their efforts so that our future guests never experience a similar problem. Thanks again, and we hope to see you back in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Rebeca's profile image
Rebeca 
6 years ago

Amazing 

Business response:

Rebeca, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Maria's profile image
6 years ago

Good time before back to school It was good. Breakfast is a little sad. 

Business response:

Maria, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had an amazing stay with us. However, we are sorry you were unhappy with our grab-and-go breakfast. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management 

Kumaresh Babu's profile image
Kumaresh Babu 
6 years ago

Stay was okay.. 

Business response:

Kumaresh, thank you for being our guest at Extended Stay America. We are pleased to know you enjoyed your stay with us. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management 

Itzy's profile image
6 years ago

Every thing was nice except they never went to clean our room. We stayed there for 3 nights and not once did they go in to clean. 

Business response:

Itzy, thanks for being a guest at Extended Stay America. Although you had a comfortable stay with us, we apologize for not explaining our housekeeping policy. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We will make sure our front office team communicates this without fail going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Antonio - Colonnade

How is Extended Stay America - San Antonio - Colonnade rated?

Extended Stay America - San Antonio - Colonnade has a 4.3 star rating with 1,027 reviews. 

When is Extended Stay America - San Antonio - Colonnade open?

Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.