This profile has been claimed by the business owner or representative.
Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family fun trip It was awesome! Fit my family perfectly and there was enough space for everybody ☺️
Business response:
Mary, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Satisfied Rooms were nice but not clean as some of the other extended stays we have visited
Hotel stinks and is dirty I got to my hotel at 10 pm after a long days drive. The room we reserved was broke so the two adults had to be split up into seperate rooms with the children. The front desk lady was more than excellent very sweet and kind and pleasant. Walked into the room after a long day it was incredibly hot and stuffy and stinks. The floors are nasty like they haven’t been cleaned the toilet seat doesn’t stay on. I just feel like I’m laying in dirt. At 11 pm with 4 kids and for one night. we just had to suck it... read more
Business response:
Lindsey, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Great hotel! Nice staff, clean room, great amenities, just a good overall hotel.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to San Antonio. Sincerely, Hotel Management
Everything was very good except doors from other rooms closed to loud
Business response:
Arturo, thank you for choosing Extended Stay America. We are glad to know you enjoyed most aspects of our hotel and that you had a nice stay here. We wish we would have known about the noise issue as we would have resolved it to your satisfaction. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Nice hotel Lovely clean hotel. Staff were very nice and accommodating. Breakfast was disappointing but other than that it was lovely.
Business response:
Catherine, thank you for choosing Extended Stay America! We work hard to create a comfortable and friendly atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was a pleasure having you as our guest, and we look forward to showing you our hospitality again. Sincerely, Hotel Management
Would stay here again. Great hotel, great staff, and great location. Our room was clean, huge, and priced right.
Business response:
Tonja, thanks for being our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff very welcoming and helpful. Room was clean. Bed was comfortable.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.