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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is very nice. The man ,who works night shift, at the front desk was very nice and helpful. I asked for a coffee maker, and he also gave me extra coffee. My room was 121 with everything clean. Only bad points were: looked like someone had put their fist to wall next to kitchen, and towel rack was missing (not the hotel's fault that some people are thieves). I would stay there again in the future.
Business response:
Patricia, it is so nice to read your stay with us was enjoyable on every front. We are delighted to read you liked our clean facilities and the outstanding service provided by our staff. I will share your compliments with my entire team. Reviews such as yours mean a lot! We look forward to welcoming you back to Extended Stay America - San Antonio - Colonnade – Medical. Sincerely, General Manager
Not up to date I was very disappointed to find that there were no appliances, cookware, etc. in the rooms, that I had to reserve them. Even at that, not much to work with. I had to purchase a large pot to boil water for pasta. No dish soap or dishwasher soap. No ice machines. Kitchen appliances were very run down--the stove was super stained, the dishwasher almost fell forward out of the cabinet when I opened the door, the fridge had cracked shelves. Other than that, we were very happy with the size of the rooms and the co... read more
Business response:
Paige, thank you for sharing your feedback. We regret your disappointment with our amenities and hotel policies. Being an extended stay property our services are designed for guests staying seven or more nights. Nonetheless, we appreciate you sharing your observations about the areas that you found to be deficient, and we ensure you your concerns will be shared with the respective teams to take the corrective actions. On a pleasant note we are glad you liked your room and the service you received from our front desk staff. W... read more
Business response:
Jacqueline, thank you for choosing Extended Stay America - San Antonio - Colonnade – Medical. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Elaine, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again soon at Extended Stay America - San Antonio - Colonnade - Medical. Sincerely, General Manager
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - San Antonio - Colonnade – Medical and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, General Manager
Good little place to stay It was a nice hotel. There were a few things that weren't spotless about the room but other than that it was really nice. I dropped the service down a bit as there was a time I count get ahold of someone at the desk and had to call them from my room, but they took care of what I needed right away. It was much cheaper here than the surrounding hotels and for the money a great deal. One thing I am not happy about is that I couldn't check out early, but that was with Hotels.com and not Extended Stay Am... read more
Business response:
David, it's a pleasure to read your review about Extended Stay America - San Antonio - Colonnade – Medical. We are happy to note that you enjoyed your time with us and loved our service and the value we offer in the area. On behalf of everyone here, we invite you to stay with us again soon. Sincerely, General Manager
No hay seguridad Nos robaron en el estacionamiento del hotel. Rompieron un vidrio del auto y sacaron nuestras cosas. No hay ni una cámara de seguridad. El cuarto está muy amplio
2 nights stay in the family suit Ronnie at the front desk was awesome, great welcoming. The room was big enough for my family for a reasonable price. The area around is very safe and it is only 15 mins away from the Riverwalk. I would stay here again. I recommend this hotel.
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.