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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Anual SA trip Very large 2(queen)bed room with full kitchen. Not a bad place for the price. All looked well but we found that the kitchen floor was filthy after wiping up a small water spill the white towel turned black. Other than the floor we were very happy with our stay here.
Business response:
Thank you for taking the time to write a review. I'm disappointed and concerned about the cleanliness issue you described in the kitchen. This issue will be discussed with our housekeeping staff. Overall, it is pleasing to know you had a good stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Staff was very friendly and helpful!
Business response:
It was our pleasure to have you stay with us, thank you for writing a review. It is satisfying to see how accommodating and attentive our staff is to guests. I will be sure to inform them on the great job they are doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Stay in San Antonio. They let us have a early check in the room was big enough for three kids and three adults no problem. My only complaint is we had a suite and it had a kitchen but no plates, pots or pains, etc. so what good was having a kitchen besides the refrigerator.
Business response:
Thank you for taking the time to write a review about your stay. I'm glad you and your family enjoyed our spacious rooms and other amenities. You can request cookware at the front desk. I will make sure our staff is briefed on communicating our amenities better during check in. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Great place to stay We stayed here with our Girl Scout Troop. It was perfect from greeting at front desk to departure. We all took their card so we can book their for our next family stay.
Best vacation so far Was very relaxing
Wanted a coffee maker and they didn't have one. Had to ask for basic utensils. And the bathroom door didn't lock. Besides that it was a pleasant stay and a nice staff
Business response:
Thank you for your feedback regarding your recent stay at out hotel. The situation you described regarding the bathroom lock and the lack of a coffeemaker is truly regrettable and I would like to personally apologize for the inconvenience. In regards to the lack of kitchen utensils, while we no longer keep dishes in guest rooms, these items are available upon request at the front desk. This should have been communicated with you during the check-in process and I will be addressing this lack of communication with the staff im... read more
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.