Extended Stay America - San Antonio - Colonnade

Jeanette 

on Expedia

3 months ago

Rude at front desk Loud music Room smelled 

Jeanette 

on Expedia

3 months ago

Horrible Front desk rude no help Loud music at night Rooms smelled 

Angel 

on Expedia

4 months ago

Terrible stay Room would not cool down, bed was uncomfortable and itchy, there was a dog in one of the rooms barking throughout the night and people talking loudly till about 3 am in the parking lot right outside the window. Would not recommend. 

Jordan 

on Expedia

4 months ago

Rude/Unethical Hotel Staff The staff was extremely rude. We requested a late check out and they told us it would not be a problem. They they charged us a late check out fee without mentioning anything about a late check out fee. I’ve called the hotel and they claim they cannot do anything and were once again rude to me. They even hung up on me. Avoid this hotel. 

MICHAEL 

on Expedia

5 months ago

Half the lamps in the room didn't work. For some reason there were bits of dig food on the floor and in the restroom.... our shower was completely shot and legit had to have a maintenance dude come replace the faucet and he left the broken parts in the restroom. (Better not be at fault for that btw will update) all in all its a disappointing stay 

Sara 

on Expedia

5 months ago

Older facility with poor upkeep I needed a room close to the medical center because my granddaughter is in ICU. The Final Four is in town this weekend, so most rooms were sold out or asking a ridiculous price for 1-2 nights. This place came up next to a place I stayed at the previous weekend that was decent and the price seemed fair, so I thought it would be comparable. WRONG. The "lobby"was hidden on the side of the building and was a tiny room where no staff was at the desk. I rang the bell, and was told "coming" and someo... read more