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Extended Stay America - San Antonio - North

4.3
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea. 

Location details

21103 Encino Commons Blvd., San Antonio, TX, 78259, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,014 reviews
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Crystal's profile image
Crystal 
10 months ago

At first glance its nice but we woke up to a roach in the shower in the morning. 

Business response:

Thank you for your feedback . I will address your concerns with my team 

Jesús Arturo's profile image
Jesús Arturo 
10 months ago

Business response:

Thank you for your feedback 

Eric's profile image
10 months ago

Business response:

Thankyou for your feedback. I will address your concern with my staff 

Francisco's profile image
Francisco 
10 months ago

staff members were not present when you need them out coffee and others things 

Business response:

Thank you for our feedback, I will get with my team to resolve your concern. 

Robert's profile image
Robert 
10 months ago

Business response:

Thank You for your feedback.will we address your concern 

Benjamin's profile image
Benjamin 
11 months ago

It's was awesome! However... Overall the location is a very nice place to lay your head for the night. The rooms looked and more importantly, smelled clean. We were comfortable and the view from the hill was really nice. However, when we checked out the next morning, we found that our truck had it's tail lights stolen and there are no cameras facing the parking lot. So would I recommend the place to stay? Sure, as long as you're driving a rental and you paid for the optional insurance. 

Business response:

Dear Benjamin, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management 

Maira Alejandra's profile image
Maira Alejandra 
11 months ago

Business response:

Thank you Maira for the 10 out of 10!!Sincerely,Samantha D.General Manager 

KEN's profile image
a year ago

Imagine leaving some of your trash outside the door to be picked up, then getting admonished by a staff member. "You can't leave that out here!!" OK, I'll just let it pile up in the room. Sheeesh.... 

Business response:

Dear KEN, Thank you for being our guest and for taking the time to give us your feedback. We apologize for anything other than a completely satisfying stay. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
a year ago

Hotel staff locked me out of my room on 3rd night because they said I had an issue with payment. They never asked for a credit card but I would have gladly given one to them when I checked in. Very unprofessional. Instead of calling me to clear up the payment issue, they locked me out until I had to come see them at front desk. 

Business response:

Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - San Antonio - North

How is Extended Stay America - San Antonio - North rated?

Extended Stay America - San Antonio - North has a 4.3 star rating with 1,014 reviews. 

When is Extended Stay America - San Antonio - North open?

Extended Stay America - San Antonio - North is open now. It will close tomorrow at 12:00 a.m.