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Extended Stay America - San Antonio - North
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes breakfast bars, hot cereal, coffee, and tea.
Location details
21103 Encino Commons Blvd., San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Imagine leaving some of your trash outside the door to be picked up, then getting admonished by a staff member. "You can't leave that out here!!" OK, I'll just let it pile up in the room. Sheeesh....
Business response:
Dear KEN, Thank you for being our guest and for taking the time to give us your feedback. We apologize for anything other than a completely satisfying stay. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve.Sincerely,Hotel Management
Hotel staff locked me out of my room on 3rd night because they said I had an issue with payment. They never asked for a credit card but I would have gladly given one to them when I checked in. Very unprofessional. Instead of calling me to clear up the payment issue, they locked me out until I had to come see them at front desk.
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management
5th year staying here for Valero Texas Open. Staff was excellent. Property is a little run down but just need to sleep & eat. Love the big refrigerator!
Business response:
Thank you for the positive feedback.
Business response:
Thank you for your feedback
Business response:
Thank you for your feedback
Thank you
Business response:
Dear Poulad, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Thank you once again for your kind words and for choosing to stay with us. Sincerely,Hotel Management
Everything was good and awesome but no hot water to shower the next morning
Business response:
Thank you for your feedback
Business response:
Sofyan,We appreciate you taking the time to rate your experience here, what could we have done to earn 5 out of 5?Sincerely,Roxann N.AGM
Good place for the price And area could use a little updating in the rooms in kitchen area
Business response:
Dear Natalie, We extend our sincere gratitude for taking the time to share your experience with us. We are delighted to learn that your overall experience was positive, and we remain committed to providing exceptional service to all our guests. It was such a pleasure to host your visit, and we want to thank you for choosing Extended Stay America. We look forward to many more visits with you!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - North
How is Extended Stay America - San Antonio - North rated?
Extended Stay America - San Antonio - North has a 4.3 star rating with 940 reviews.
When is Extended Stay America - San Antonio - North open?
Extended Stay America - San Antonio - North is open now. It will close tomorrow at 12:00 a.m.