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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
We liked the location safety and parking. We noticed the chair in the room was a little weathered. Our stay served it's purpose. A comfortable good night's sleep. Thank you.
Business response:
Dear Elsie, Thank you for your pleasant feedback. It was a pleasure to read that our hotel served the purpose of your stay. Our team works hard to deliver seamless service and accommodations, and we are delighted to read about the enjoyable parts of your visit. We also appreciate you letting us know how we can improve as we continually strive to enhance our guest's satisfaction. We will review your comments with our team to address the lacking aspects of our suite. Thank you again for the helpful review. We hope to welcome y... read more
This property is nice, equipped with kitchen and ask them for vessels. We are traveling with aged people and asked for downstairs room and they said nothing available, we were sad because they can't take stairs and they don't have elevators. Breakfast options are standard, we are fine with that. Parking is not free, so make sure you have to pay 5$ per night.
I was a little nervous that other reviewers had stated that the rooms weren't very clean. However, we found that they were clean and as expected. The take-and-go breakfast was a nice bonus as well (coffee, hot chocolate, tea, assorted granola bars, assorted instant oatmeal, and blueberry/chocolate muffins). Would definitely stay here again!
Business response:
Dear Beth, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Thank you for being our guest, and we look forward to your revisiting the next time you are in the area. Sincerely,Hotel Management
Not satisfied I had clearly mentioned that we were going to be 3 people, yet there was no bedding for the sofa bed and I had to request it . We checked in late at around 11.30 pm and this was extremely inconvenient. The room did not have any tea, coffee, mugs, napkins shampoo , and we had to go and request for these
Business response:
Dear Rosemary, Thank you for taking the time to review our hotel. Although you were satisfied during your stay, we are disappointed we did not meet your expectations. Our goal is to deliver outstanding service with great amenities and clean and comfortable suites for our guests. We appreciate your feedback about our sofa bedding and will share it with our concerned team. Thank you for being our guest, and we hope you will give us another chance to host you on your next visit. Sincerely,Hotel Management
Management and staff
Stay here often...great location!
Business response:
Dear Craig, Thank you for your feedback, and we are pleased you enjoyed staying with us at Extended Stay America. It is lovely to know you found our location convenient and that we helped you to feel right at home. Thank you for being a loyal guest of the Extended Stay America brand. It is always a pleasure to host you, and we hope to see you again soon.Sincerely,Hotel Management
We didn't like the check in We book 2 days separately so we had to check in every day.I don't understand why they can't make it easier so we could check in just once. The hotel was noisy.We had to pay for parking even the other Extended Stay America hotels in San Diego don't charge for it.The hotel has a good location
Business response:
Dear Mariola, Thank you for providing feedback regarding your recent stay with us. We are pleased you liked the location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your complete trust. We wish you all the best with your travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,022 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.