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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Stay here often...great location!
Business response:
Dear Craig, Thank you for your feedback, and we are pleased you enjoyed staying with us at Extended Stay America. It is lovely to know you found our location convenient and that we helped you to feel right at home. Thank you for being a loyal guest of the Extended Stay America brand. It is always a pleasure to host you, and we hope to see you again soon.Sincerely,Hotel Management
We didn't like the check in We book 2 days separately so we had to check in every day.I don't understand why they can't make it easier so we could check in just once. The hotel was noisy.We had to pay for parking even the other Extended Stay America hotels in San Diego don't charge for it.The hotel has a good location
Business response:
Dear Mariola, Thank you for providing feedback regarding your recent stay with us. We are pleased you liked the location. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your complete trust. We wish you all the best with your travels.Sincerely,Hotel Management
Para solo llegar a dormir estuvo bien. Agua caliente, sábanas, temperatura del cuarto, eso bien. El hotel está muy maltratado, los pisos comunes muy sucios, no hacen limpieza del cuarto (estuvimos 4 noches), aunque te resuelven muy bien, es molesto ir a tener que solicitar jabón, shampoo, toallas limpias. Muebles y en general las instalaciones dañadas o avejentadas.
Business response:
Dear Fernando, thank you for your recent stay at our hotel. We appreciate your taking the time to post your review, as we value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback is shared with the appropriate individuals to address. Please allow us to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
The breakfast they serve is nothing like the photos. It was a few muffins, some instant oatmeal packets, and coffee. Very disappointing. Also the sink in our kitchen was leaking and no one came to fix it after we reported it twice. They were out of laundry soap so we had to go to the grocery store to buy some. Staff was nice.
Business response:
Dear Kelsey, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining new future offerings. Furthermore, we apologize for the leaking in the kitchen; unfortunately, maintenance issues a... read more
Good spot Overall a good stay. Breakfast could use improvement on the menu.
OK but probably would not stay their again. Everything was OK. Nothing outstanding or awful. It was a value for money rental. Not very expensive so can’t expect too much. The biggest issue for us was it was very, very noisy overnight with people banging doors, shouting, playing music loudly. For this reason we would not stay there again.
Business response:
Dear Michael, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,004 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.