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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Overall this was a nice place to stay. Room was comfortable, although the towels in the room weren't clean. Despite that, it was an enjoyable stay and I will consider them again.
Sea world We loved the hotel and will be back.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not what I had hoped for There is another of these hotels on Hotel Circle and I did not realize this one was different. I see now the price of the Hotel Circle property is higher and probably warranted. I "think" the room was clean, but the way the pillows were on the bed made me wonder if someone had laid on it since it was made up. I inspected the bedding thoroughly for signs someone had slept on it. Not something you expect to do in a hotel. I had requested a non-smoking room, but could still smell smoke from somewhere. ... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
They could have taken more time to make sure the room was clean considering they were still cleaning when we went for check-in
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Central San Diego area This hotel is located in the heart of Mission Valley and is within close proximity to downtown. Rooms are alright nothing spectacular, we had a non-smoking room that smelled like smoke and had a plastic bag over the smoke alarm (which I told the staff about). Issues with cooking utensils and burners too but we worked with what we had. Safe area and within walking distance of a grocery store.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 1,918 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.