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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Front desk Lady Sue Sue was amazing. I booked the wrong hotel and she helped me booked the correct one and after i got it booked the next day she refunded ghe remainder of my stay. She help it go very smooth. excellent asset to your business
Business response:
We appreciate you taking the time to write a review. It is great to see that you were provided with excellent customer service from our staff. Sue will be informed on the great job she is doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Friendly staff, decent clean room. Location is nice, quiet, and safe, and not too far from downtown area.
Check in hassle and inconvenience. We were given an occupied room when we checked in. Upon opening the room I noticed that the beds were not done. We did not enter and went back to the front desk. I informed the front desk that perhaps the room was still occupied. They said they have to book us to another hotel since they have no more vacancy. But I still need to wait because the manager is still looking for one. It took several hours of waiting until surprisingly they gave us a room in the same hotel. I'm not going back to ... read more
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you had a hassle at check in. Please accept my apology of the inconvenience. Better training will be conducted to accommodate guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Our room was used, we had to let the manager know about the situation.
The hotel is showing its age. It is time for some modernization.
I had no problems with the hotel, enjoyed my stay, minutes away from downtown and Pacific Beach. Will definitely stay here again, the room was clean, fast check in/out service, and free parking.
Business response:
Thank you for sharing your comments with us about your stay. I'm thrilled to see you had not issues at our hotel and received excellent customer service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
It was convenient to walk to business function each day. It was clean but needs repairs. toilet kept running all night. Previous repairs, caulking etc not done well.
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,049 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.