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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A really good place to stay. The room was quiet. I had a good nights sleep. No interuptions. In all, I found the stay to be wonderful.
It is an average hotel- nothing fancy. Despite being understaffed, the staff are excellent and very helpful.
Business response:
Dear Danielle, Thank you for your review of our hotel. We are glad that you enjoyed the service provided by our associates and enjoyed your stay overall. However, we always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Amazing
Business response:
Dear Savannah, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent. Your compliments for our team are devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
Stayed 2/7/2024. Stayed on 3rd floor, elevator down. Website says free breakfast. None to be found. No room in parking for moving truck had to park on street. That one my fault. Pallet of oranges in lobby, not sure why.
Business response:
Dear Cruz, We deeply regret the challenges you faced during your recent stay. It's disheartening to learn about the inconvenience caused by the out-of-service elevator, the absence of the advertised breakfast, and the parking limitations. We understand your disappointment and apologize for any inconvenience it caused. We appreciate your feedback regarding the disorganized condition of the lobby, and we'll review our practices to ensure clarity for our guests. We sincerely apologize for falling short of your expectations and ... read more
Terrible service Desk personnel were not friendly or welcoming. I paid for the Wi-Fi upgrade, but chose not to use the unsecured wifi. I asked the desk personnel to remove the charge, they said they would but didn’t. About 9 pm our kitchen sink started to backup with soapy water from the laundry facilities down the hall. I tried to call the desk but no one answered. So I tried the after hours number, still no answer. At check in, the desk personnel said there would be muffins in the lobby in the morning, there weren’t when I... read more
Business response:
Dear Vicki, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. We want our guests to have the comfort and convenience and enjoy the best of what we can offer, and we regret falling short. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 3.2 star rating with 1,898 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.