This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Extended Stay America Hotel San Diego - Mission Valley - Stadium is located at 3860 Murphy Canyon Rd, San Diego, CA. This location is in the Kearny Mesa neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location for my trip.
Business response:
Thank you for choosing us. We are delighted to read you had an overall pleasant stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Close to my event.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Safe, Clean & Peaceful Howie and th
Business response:
Della, thank you for being our guest at Extended Stay America. It's a pleasure to know you had a comfortable stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable, clean, quite Comfortable, quite stay. Clean. No frills. Elevator out of service for stay, but not too much of an inconvenience for me. No breakfast. Coin operated laundry. Would stay again, if needed.
My room was dirty ans smelled like urine. It looked like former prison inmates were staying at the same hotel with me. I could smell marijuana and meth smoke in the hallway leading to my room. The elevator dis not work and the staff was unimpressive. All in all, a horrible experience during my stay. The only posotive was the location and the proximity to my business location.
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with the head of our housekeeping department and housekeeping associates to ensure that it does not happen again. We are also sorry for the noise issue and regret the inconvenience it caused.. We hope you will consider giving us another opportunity to host you in the fu... read more
I was at the hotel for 9 days. I liked it's location. It's close to several restaurants, Walmart and a major grocery store. The bathroom had been remodeled. What I didn't like? Half the time the front desk staff were no where to be found, even after waiting several minutes. The carpet was old and woren. THe channels on the TV were limited. It didn't come furnished with pots and pans. We had to request them.
Business response:
Thank you for your honest evaluation. We are glad you were pleased with our accommodations and that our location worked well for you. However, we regret we were not able to meet some of your expectations and are sorry that you were not aware of our silverware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We also apologize that our staff was not available at the front desk during th... read more
A True Oasis in San Diego Amazing Staff.. from the ladies who cleaned our room to the Manager who was covering a desk clerks shift unexpectantly everyone went out of they're way to ensure our stay was MORE then satisfactory. They take customer service to a whole different level than other hotels. It was as if they took our comfort level personal. Honestly it caught my husband and I off guard and by surprise by how quickly, they are at this location of Extended Stay America to do what it takes to make sure their guests are Ha... read more
Business response:
Shellie, thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you and we hope to do so again the next time you are in Sincerely, Hotel Management
Clean better, your guest will enjoy there stay The location and area was ok. The staff were really nice. The kitchen area and bathtub wasnt clean at all. The tub was dirty it looked like it had never been touched. The refrigerator, microwave and on top of the refrigeratorwas very dirty i cleaned it myself. Other than that it was ok.
Business response:
Thank you for sparing some time to share your review of Extended Stay America. We are delighted to know you liked our courteous associates and had an overall satisfactory stay. We apologize for the cleanliness issue and assure you to discuss your comments with our housekeeping team to be more diligent. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 4.1 star rating with 1,125 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.