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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good customer service
Business response:
Dear Winaha, It was a pleasure having you as our guest at Extended Stay America, and we truly appreciate you taking the time to leave a review. We are so glad to hear you had an enjoyable visit and that our service and accommodations met your expectations. Your kind words will certainly be shared with our team. We hope to welcome you back the next time you’re in the area. Sincerely, Hotel Management
The hotel is old with one very small elevator. Rooms need an upgrade. False advertising when they state free breakfast.
Business response:
Dear Sheri, Thank you for sharing your experience with us. We appreciate your recognition of the efforts made, and we are genuinely sorry to hear that certain aspects of your visit did not meet expectations. We understand how disappointing it can be when features don't align with what's anticipated. Your feedback is being carefully reviewed as we continue to make improvements. We hope to welcome you back for a more enjoyable and seamless stay in the future. Sincerely, Hotel Management
Refrigerator handle dirty and coffee or something spilled on ac unit. Beds were uncomfortable
Business response:
Dear Veronica, Thank you for sharing your feedback. We appreciate your comments and are glad you took the time to let us know about your stay. We're sorry to hear that certain aspects did not meet your expectations and apologize for the inconvenience this caused. Your insights are helpful as we continue working to enhance our guest experience. We hope you'll consider returning so we can provide a more comfortable and welcoming visit. Sincerely, Hotel Management
Kitchen area had dried “spaghetti sauce” on it. Furniture and walls fairly dirty. When entering the room, noted a large puddle of water from the Air Conditioner that ran clear under the bed. Sheets were stained but clean. Not super impressed. Apparently, the manager had quit and nothing could be fixed. Sad. Corporate should be covering until new people are hired.
Business response:
Dear Gaye, Thank you for taking the time to share your thoughts. We truly appreciate your feedback and regret that your experience did not meet expectations. Please accept our sincere apology for the condition of the room and the inconvenience it caused. We are actively working to address these concerns and improve overall quality. We hope you’ll consider returning so we can provide you with a more positive and comfortable stay. Sincerely, Hotel Management
Awesome. Hotel. Near restaurants and shopping.
Very comfortable
Business response:
Dear Leah, We are so glad you found your stay comfortable—it truly means a lot to us. It is always rewarding to know our efforts contribute to a positive experience. Thank you for choosing Extended Stay America, and we hope to welcome you back the next time your travels bring you our way. We’d love the opportunity to make your next visit even more enjoyable! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 3.2 star rating with 1,898 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.