This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a wonderful experience!
But it was unfortunate that the elevator was broken that was not part of Expedia‘s release it was one of the first things the hotel shared when I called. They are accommodations in staffs kind hearts made walking the stairs really no big deal things happen and I understand that and their upfront attitude in apologies of it not being released at the time I made my reservations went a long way. The continental breakfast leaves room to go out to eat but I will definitely be staying here again
Business response:
Dear Nicole, thank you for staying with us and taking the time to write a review. We're glad you were satisfied with most of your stay. However, we apologize for any inconvenience you may have faced. We appreciate our guests' valuable feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Unfortunately there are A fairly steady stream of homeless people camped around outside on the property. I spoke with some of them who told me they are on meth. They are sleeping outside on the property they are asking me for cigarettes when I go out to walk the dog, etc. I’m not sure what can be done. I feel a little bit unsafe to be honest. The facilities themselves are very clean and nice and the rates are good. The staff is friendly and very helpful as well.
It was nice..
Business response:
Dear Pete, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future!Sincerely,Hotel Management
I love how there was a kitchen in our room and a full size refrigerator, so it made it super convenient to heat up our food right there and store it away. The only thing I did not like is that they don’t accept CASH! My card was short a few dollars so I asked if I could do some in cash and the rest on my card and they told me they could not do that and that they might mot accept debit cards either. But thankfully the debit card we use did work, so just have money have a few different cards just in case. I also loved how they... read more
Business response:
Dear Lexi, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are disappointed with the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
Elevator wasn’t working during my stay along with the ice machine..for $180 on a Friday night that’s not acceptable. Staff was friendly though.
Business response:
Dear Kevin, we value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. However, we do apologize for the issues you had with our elevators. We will address this adequately. We receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We are happy to know that our team t... read more
Unhappy customer Front desk check in was super friendly but walked in and there’s fire department and sheriffs for two different situations. Elevator was out and unfortunately my room was on the third floor. Having the sheriffs and FD was unsettling enough, the hallways were dark and dinghy. Felt nervous for my safety. Room was super outdated. I’ve stayed at another Extended stay in the area and it was way cleaner and updated. It felt like I walked into a ghetto motel. I was pretty disappointed considering I had a good stay ... read more
Business response:
Dear Guest, thank you for choosing to stay with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management
Hi I left my watch there. Is that possible you can send us by mail? Please advise.
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.4 star rating with 1,981 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.