This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed the simple landscape and back patio area.
Business response:
Andrew, thanks for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
It was easy to book and the woman at the front desk was very kind.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with her. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Business response:
Lauren, thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Didn’t enjoy my stay as they charge for everything. I would assume since it’s an extended stay they would provide the bare minimum for a family staying long. You’ll have to buy your own plates spoons etc. note to management provide the basic necessities for travelers staying longer as that’s an extended stay should do. Would not stay here personally
Business response:
Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not communicate this at the time of check-in, we ... read more
Desayuno pobre MAl desayuno todo lo demás a perfect
Business response:
Chams, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose Extended Stay America for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Quite & clean
Business response:
Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very average hotel, I would not stay here again or recommend it. The bathroom needed cleaning, they had mold in the showers. The kitchen didn’t have any cooking utensils, Not even a coffee maker... The breakfast that was guaranteed with the reservation consisted of oatmeal, tiny muffins and granola bars. Oh, coffee and tea. The old refrigerator kept me up all night, it was loud.
Business response:
Thank you for staying at our hotel. We are sorry for the issues you experienced and regret the inconvenience it caused. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
The property is nestled in a business/office area. Great location. Great customer service. The room has a kitchen. And rooms seem to all be upgraded. Really affordable
Business response:
Thank you for staying at Extended Stay America. We are delighted you liked our convenient location and courteous service. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.