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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
paid parking, they say breakfast included, but it was only coffee and limited quantity of small muffins
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Good place Buena estancia. El estacionamiento lo cobran aparte. Lugar tranquilo y central
We arrived at 3am and this place makes everything flexible and comfortable
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The price was very high for what is a low amenities hotel. We were informed at check in that there would be no cleaning or towel service during our 4 day stay. But a note on the floor of the room also said the the television system was being updated the entire week and we could expect disruptions and service people in our room multiple times!! Need better mattresses and pillows for our backs.
Business response:
Thank you for the review of our hotel. We regret that our service and accommodations fell short in providing the value you were hoping for. Your valuable observations will be shared with the appropriate team to ensure a better experience going forward. Thank you again, and we hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,084 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.