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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and Simple. Continental breakfast was limited and parking fee was $15. Staff was nice. Just stayed for one night.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you were pleased with our well-kept hotel and that you liked the service provided by our associates. However, we're sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you back soon. Sincerely, Hotel Management
Ok It was very good until the end. I left my glasses by accident and recieved a call from the hotel approximately 6 hrs later when I was just getting home. I called them back to see if they could mail them to me and was told they have no mail service. I appreciated the call but what was the point since I live 6 hours away and they could not or would not mail them to me
Business response:
Monica, thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us. With regards to your glasses, please get in touch with us once again, and we will try our best to help you with it. Sincerely, Hotel Management
Nice place
Business response:
Hector, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Latifi and Nancy straight up the best customer service ever
Business response:
Jack, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with Latifi and Nancy for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Dameon, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Room was clean. There were some sketchy looking characters hanging around. Wondered if some of them were homeless and there on vouchers. We were close to smoking area and people did get loud
Business response:
Thank you for the review of our hotel and for sharing your feedback. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. However, we are sorry for not meeting all of your expectations. Please know our top priority is the safety and security of our guests and our employees. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Parking is not free. They changed 22 dollars for 2 nights parking
Business response:
We appreciate your kind review of our hotel and the accommodations and services we offer our guests. We are sorry that you found our parking fee to be extraordinarily high. We review our pricing regularly to make sure that we are priced competitively. We are happy that you that you had a pleasant stay with us and certainly appreciate your business. We look forward to welcoming you back for another visit. Sincerely, Hotel Management
Business response:
Lisa, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Very clean and comfortable. Will stay again another time.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and had a great stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.