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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable
The kitchen was not stocked at all. Supplies needed to be requested, which I had not. Fortunately, I brought some of my own, and a the hotel provided plates and utensils. I needed cookware and cooking utensils. The kitchen had large storage, but no where to place utensils. The laminate flooring worked very well with my dog. The room felt clean.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We apologize for the miscommunication regarding the kitchen items in the room and regret the inconvenience caused. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the kitchen items at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our te... read more
Great location with great amenities locally
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear that you appreciate our location and the variety of amenities available nearby. We strive to provide both comfort in our accommodations and easy access to the best of the local community to enhance your stay experience. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management
great
Breakfast is so cheap.cupcake,coffee,serials.
Business response:
Dear Guest, Thank you for choosing to stay with us. We recognize the importance of starting your day with a quality breakfast, and we regret that your experience did not align with your expectations. Our complimentary breakfast is a grab-and-go style offering a quick and convenient start to the day. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. We hope the remainder of your stay was pleasant, and we look forward to the opportunity to serve you again in... read more
My room was clean? Staff was very helpful and friendly. My room was in a great location of the premises, close to shops, restaurants and parks.
Business response:
Dear Guest, Thank you for sharing such positive feedback! We’re delighted that our team made your stay memorable and that you enjoyed the spacious accommodations. It’s wonderful that the convenient location added to your experience. We look forward to welcoming you back soon to Extended Stay America for another comfortable and enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,101 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.