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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People in back smoking and drinking Alot of abandoned cars
Business response:
Dear Silvia, Thank you for sharing your feedback. We are glad you chose to stay with us and appreciate your honest remarks. We regret that certain aspects of your experience fell short of expectations, and we sincerely apologize for any discomfort this may have caused. Please know we are committed to creating a more welcoming and orderly environment for all guests. We hope you’ll consider returning for a more enjoyable stay in the future. Sincerely, Hotel Management
My review would be a 10 stars My stay was awesome I like that it’s quiet, clean and it has everything I needed like the mini kitchen with stove, sink, refrigerator and the black out curtain
Super quiet
Business response:
Dear Lydia, We are so happy to hear you enjoyed the peaceful atmosphere during your visit. A calm and restful environment is something we’re proud to offer, and it’s great to know it made your stay more enjoyable. Thank you for choosing Extended Stay America—we truly appreciate your kind words and look forward to welcoming you back for another relaxing experience in the future! Sincerely, Hotel Management
We loved staying here! Super safe, quiet, pet friendly, and great amenities. A gorgeous park nearby within walking distance and plenty of shops for food.
Good
Business response:
Dear Sridhar, Thank you for choosing Extended Stay America! We are glad to hear you had a pleasant stay with us. It’s always our goal to provide a comfortable and welcoming experience for all our guests, and we are delighted to know that we did just that. We enjoyed hosting you and look forward to welcoming you back soon! Sincerely, Hotel Management
Lo mejor
A nice stay I would stay here again. The front desk staff was very helpful and kind. Willing to help any way they could. Great Service!
The room was fine, the staff were courteous and helpful, but the room overlooked the freeway and was exceptionally noisy from the traffic. Luckily, I sleep with white noise and was able to use that to drown out the highway noise but even just watching TV was challenging. If you're sensitive to loud traffic noise, make sure you ask for a room off the freeway, as there is a whole bank of rooms that do overlook the freeway.
Business response:
Dear Paul, Thank you for choosing Extended Stay America. We are glad to hear our team provided courteous and attentive service and that the room met your expectations. We regret the disruption caused by the nearby traffic and understand how this may have impacted your comfort. Your comments are truly appreciated and will help us better assist future guests with similar sensitivities during the reservation process. We look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,082 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.