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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had a room to the inner courtyard, very silent. Walter is super helpful.
It was a very good stay . I would stay there again.’
Business response:
Dear Lisa, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to it.Sincerely,Hotel Management
Great stay Best place I've stayed in a long time. This will be where I stay weather it's business or pleasure from now on! I felt safe and very comfortable. Pssss my cat was VERY comfortable!!
Very easy to used
Business response:
Dear Christy, We're honored to be your home away from home and glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks. Sincerely,Hotel Management
Room is clean and comfortable. I love the kitchen!
Next… I could see road noise being an issue, luckily to me it’s white noise. The view from my door/window was ca highway 92, hence the noise. The door could have used some new weather stripping I could see the old one hanging from the door. All I needed was a fork and I probably spent a total of two hours waiting in the lobby for somebody to come and help me. Even tried calling. Finally somebody answered and I told them I needed a fork and he told me that all they had was forks and I said OK can I come get one? Just…. Awkwar... read more
Business response:
Dear Melissa, Thank you for being our guest. Providing attentive customer service is our priority, and we understand your frustration when you are still looking for this in your case. We are sorry for the inconvenience caused and regret the unattentive behavior our associate showed you. We will address this adequately so that this lapse in service never repeats. We have noted your request for a room on your next visit with minimal noise, away from the highway. Although your experience is not typical, we have room to improve,... read more
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,106 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.