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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Extended Stay America Hotel San Francisco - San Mateo - SFO is located at 1830 Gateway Dr, Foster City, CA. This location is in the Marina Lagoon neighborhood. This business specializes in Hotels & Motels.
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Got what I paid for Booked this room for the amazing price. Turned out I got what I paid for. Room still had food in the chairs and toe nail clippings on the floor from the previous person that was there. Also, the entrance to the room is from the outside (like a motel) unlike the other ESA.
Business response:
Thank you for choosing Extended Stay America. We're sorry for the cleanliness issues you encountered in your accommodation. Our housekeeping staff takes pride in what they do daily, and we also have procedures in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great value... Wonderful plase to stay.. Would have been nice to have another blanket in the room along with a coffee maker. Still a great value. I will stay there again.
Business response:
Thank you for making Extended Stay America a part of your travel plans. It is a delight to know you enjoyed your stay with us and that you liked our great value which we offer our guests. Your review is appreciated, and we look forward to serving you with our best efforts. Sincerely, Hotel Management
Celia Hotel fit what I needed. Two reasons for not giving a 10. The outlet did not work in room and the breakfast is not a breakfast, it's coffee, processed package muffins and granola bars. I am use to at other ES America's hard boil eggs, yogurt, cereal, fresh fruit and waffle maker.
Business response:
Celia, we thank you for sharing your experience online regarding your visit to Extended Stay America. It feels good to know you had a pleasant stay with us and that you liked most of our offerings. Your feedback is noted, and we will use it to make the improvements going ahead. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Monica, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
minimum requirements for a humble stay
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Gilbert, we are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.