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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Extended Stay America Hotel San Francisco - San Mateo - SFO is located at 1830 Gateway Dr, Foster City, CA. This location is in the Marina Lagoon neighborhood. This business specializes in Hotels & Motels.
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
長期滞在向け 部屋が全体的に暗い点以外は、周辺環境等を含めて良いホテルです。
Business response:
Thank you for being our guest. We are glad you liked our location and that our offerings were to your satisfaction. However, we are sorry for not meeting your expectations concerning your room. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Great location, comfortable room, good value. I've stayed at this Extended Stay dozens of times. It's my first choice when traveling to Burbank because of its location -- and low cost compared to some other Burbank hotels. Relatively inexpensive and yet comfortable. Safe neighborhood, too. However, they seem to have cut back on staff in the past year or so. Lately, whenever I stay there, it seems like no one is at the front desk when I need someone to be there. I'm not talking in the middle of the night; I'm talking about du... read more
Business response:
Maria. thank you for being a guest. Although you had a pleasant stay with us, we apologize for the inconvenience you had. Your feedback for the service issue is shared with the front office team to be more diligent going ahead. We hope to host you again soon. Sincerely, Hotel Management
Great staff, good location, terrible quality room Staff was amazing. Room was very small and out-dated and the bed was INCREDIBLY uncomfortable.
Business response:
Thank you for sharing your feedback. We are pleased to know you liked our associates and had an overall pleasant stay. However, we are sorry you were unhappy with your room size and regret the discomfort you had with the mattress. We value our guests and their recommendations and we will share your comments with our leadership team. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Water pressure in the shower was very weak.
Business response:
Thank you for being our guest. We are sorry for the maintenance issue which impacted your stay. Your feedback has been discussed with the concerned team to ensure corrective actions are taken and that our future guests don’t experience the same. We hope you give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
All the basic amenities are provided. The room was very clean and the bed was comfortable.
Business response:
Thank you for the kind review of Extended Stay America. It is a delight to know you were happy with the comfort of your well-appointed room and that you experienced a great night’s sleep in your comfy bed. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Ony one bad thing: very slow wifi. 600kbs for the free service, and 1.2Mb/s for $4.95ish a day service.
Business response:
Matthew, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern regarding the internet will be shared with our team so that corrective measures can be taken. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Lots to do! Was nice and relaxing! Lots of stuff to do:)
Business response:
Erin, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.