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Extended Stay America - San Jose - Downtown

4.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,340 reviews
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Charlie's profile image
Charlie 
5 years ago

Reasonable Price Great room for the price. I can not complain. It was not very clean but my standards are high since I’m a quality inspector. The restroom fan was caked with dust. But everything else was good. 

Business response:

Charlie, thank you for taking the time to review your stay at Extended Stay America. It is good to know you liked your accommodation and that you found us to be a good value. We appreciate your feedback and hope to see you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

The property was very nice pulled up had to be buzzed in so that makes you feel safe. The front desk guy was very nice and professional. We had booked 3 rooms but were only able to get two rooms. It was not extended stays fault. It was actually hotels. com's fault. Somehow they Canceled one of my rooms. There was a big event going on so it had no rooms left or roll out beds, But we made it work! Over all the Rooms we did get were great. The property, and area was very nice.The bedrooms were also very clean. Nothing seemed to... read more

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service from our front desk staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for recommending us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Customer service was excellent. No problems and felt very welcome 

Business response:

Thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided excellent service. Thank you again for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

It’s was a good stay. The staff was very friendly. 

Business response:

Thank you for the wonderful review of Extended Stay America. We're delighted to know you enjoyed your time with us and that the service provided by our associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Our stay is just ok! 

Business response:

Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Desent... clean and friendly.. getting in was confusing, but we found friendly people to help.. 

Business response:

Thank you for the feedback about your stay at Extended Stay America. We are glad you loved our well-kept property and friendly staff. Nothing is more important than your satisfaction, so we are delighted you gave us a lovely review. Thank you again, and we hope to welcome you back soon for another exceptional stay. Sincerely, Hotel Management 

Melanie's profile image
Melanie 
5 years ago

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. 

Anonymous's profile image
Anonymous 
5 years ago

Easy check in and a friendly staff. Secure parking. 

Business response:

Thank you for sharing your comments online. It is a delight to know you liked your quick check-in experience and that the friendly service provided by our associates at the front desk made for a remarkable impression. Thank you once more for being a guest at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.