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Extended Stay America - San Jose - Downtown

4.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,340 reviews
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Anonymous 
5 years ago
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MaryEllen 
5 years ago

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. 

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Anonymous 
5 years ago

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. 

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Anonymous 
5 years ago

Next to light rail, safely gated, and wonderful staff. 

Business response:

Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the security of our property and that the service provided by our superb associates met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Anonymous 
5 years ago

front desk staff Catia i think the front desk was super helpful.shes always smiing and cheerful and hapy 

Business response:

We are flattered by your very kind review of Extended Stay America. Team members like Catia are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management 

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Teresa 
5 years ago

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. 

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Anonymous 
5 years ago

Staff fine room depressing what more to say 50 is too many letters 

Business response:

Thank you for the feedback. We are pleased to know you liked our staff, but we are sorry you were unhappy with our accommodations. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thanks again, and we hope to have an opportunity of welcoming you back in the future. Sincerely, Hotel Management 

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Percilla 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The staff in general was friendly and the hotel was very clean and well maintained. The only way to enter the property is through a gated entry which wasn't working with our room card half the time so we had to ring the front desk who immediately opened the gate without us even having to request it . The area is not too bad but i did appreciate the gates. I chose this property in part because they were pet friendly. However all doors except for the main entrance have buzzers on them with signs that if you leave them open an ... read more

Business response:

Thank you for staying with us. We are glad you liked our friendly staff and well-maintained property. However, we are sorry for not meeting your expectations with the pet-facilities we provide. We understand your frustrations with our buzzers at the doors and regret the inconvenience it caused. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust and make it up to you and your furry friend. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.