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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff in general was friendly and the hotel was very clean and well maintained. The only way to enter the property is through a gated entry which wasn't working with our room card half the time so we had to ring the front desk who immediately opened the gate without us even having to request it . The area is not too bad but i did appreciate the gates. I chose this property in part because they were pet friendly. However all doors except for the main entrance have buzzers on them with signs that if you leave them open an ... read more
Business response:
Thank you for staying with us. We are glad you liked our friendly staff and well-maintained property. However, we are sorry for not meeting your expectations with the pet-facilities we provide. We understand your frustrations with our buzzers at the doors and regret the inconvenience it caused. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust and make it up to you and your furry friend. Sincerely, Hotel Management
Good and safe place to stay, with ample parking. Rooms are good. The sink was water logged and not usable. It might be quite some walk from lobby to the room, if you get the corner ones.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our well-maintained property, ample parking, and comfortable suites. Your concerns regarding the sink have been shared with the maintenance team to fix it immediately. We value your feedback and look forward to welcoming you back soon! Sincerely, Hotel Management
It was nice and clean. But They did not have a pool.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Everything was good just in breakfast it was not good breakfast no milk or juice but overall was great place and secure
Business response:
Thank you for your review. It is nice to know you loved our well-maintained property and enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon.
I did like there was a gate that for it to open you needed a key
Business response:
Thank you for reviewing your visit. We're glad to know you had a pleasant time while you were here. However, we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,348 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.