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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good. Met our needs
Breakfast is minimal
Business response:
Dear George,Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience.We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels!Sincerely,Hotel Management
Nice
Business response:
Dear Brandi,We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Room nice and clean!
Business response:
Dear Uyen,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Was laying in bed and a little roach was walking around the night stand. When I got out of the shower and was brushing my teeth, a roach crawled onto my foot. Getting there late at night, was very sketchy. As a female, who traveled alone and the only parking was in the back of the location and it was DARK. There were guys outside, drinking and I felt very uncomfortable and not very safe.
Business response:
Dear Alice,We’re truly sorry to hear about your experience and understand your concerns. Your safety and comfort are our top priorities, and it’s disappointing to learn that we fell short. We take cleanliness and security very seriously and will address these issues with urgency. Your feedback is invaluable in helping us improve our services. Please reach out directly to us so we can make things right and ensure a more comfortable stay in the future. Thank you for bringing these matters to our attention, and we hope you will... read more
Such a nice place
Business response:
Dear Karina, Thank you for your kind words! We’re delighted to hear that you found our hotel to be such a nice place. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you back to Extended Stay America and providing you with another great experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,133 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.