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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay!
Convenient and clean
Business response:
Dear Milynn, Thank you for the excellent review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, clean accommodations, and nice location. We will be sure to share your enthusiastic compliments with our staff. Thank you for being our guest, and we look forward to your next visit to Extended Stay America soon!Sincerely,Hotel Management
Terrible check in Check in was awful. It took at least 10 minutes. All though there was no customers when I arrived. The clerk had to up date his computer. Which took 10 minutes. Once that was done, I received my room key. When I mention that it was taking to long it seemed to me that he slowed down.
Business response:
Dear Ron, Thank you for being our guest and sharing your feedback. We are happy you enjoyed your stay overall, although we apologize for the issues you experienced during check-in. Your comments have been shared with our front desk team to ensure a better experience in the future. Thanks again for your feedback, and we hope you will stay with us again soon.Sincerely,Hotel Management
De los hoteles por la zona, es una muy buena opción, lo positivo: tiene un mini supermercado cruzando la calle, un McDonalds y algunas tiendas en la plaza del supermercado. Lo negativo: las instalaciones son antigüas, la limpieza no es la mejor ya que vimos cucarachas y el perrito de algún huésped hizo popo en el pasillo. Algo que no me gustó y me incomoda, es que varios señores se juntan en el estacionamiento a tomar y estar con música en sus camionetas por la noche. Dado que la ciudad es muy cara fue lo mejor que pudimos e... read more
Business response:
Dear Cynthia,We're glad to be in a convenient location for you; however, we apologize for the cleanliness issue you encountered in the hallway. We will address this with our housekeeping and ensure that this does not happen again. We'll also consider your feedback regarding the parking lot situation and ensure that we provide a more comfortable and secure environment for everyone. We understand that our hotel may not have met all your expectations, and we appreciate your suggestion. We are committed to working hard to improv... read more
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 2.9 star rating with 2,339 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.