This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
De los hoteles por la zona, es una muy buena opción, lo positivo: tiene un mini supermercado cruzando la calle, un McDonalds y algunas tiendas en la plaza del supermercado. Lo negativo: las instalaciones son antigüas, la limpieza no es la mejor ya que vimos cucarachas y el perrito de algún huésped hizo popo en el pasillo. Algo que no me gustó y me incomoda, es que varios señores se juntan en el estacionamiento a tomar y estar con música en sus camionetas por la noche. Dado que la ciudad es muy cara fue lo mejor que pudimos e... read more
Business response:
Dear Cynthia,We're glad to be in a convenient location for you; however, we apologize for the cleanliness issue you encountered in the hallway. We will address this with our housekeeping and ensure that this does not happen again. We'll also consider your feedback regarding the parking lot situation and ensure that we provide a more comfortable and secure environment for everyone. We understand that our hotel may not have met all your expectations, and we appreciate your suggestion. We are committed to working hard to improv... read more
Nice!
Business response:
Dear Eugenio,Thank you for selecting Extended Stay America for your recent visit to San Jose and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional.Thank you for being our guest, and we look forward to seeing you in the future!Sincerely,Hotel Management
Great free parking and very many open spaces. Everything else was pretty poor. Reception was lukewarm. Room was below average in cleanliness (the floor carpet was sticky) The bathroom - 1/5. Tiny tub/ shower area, no hooks or racks for clothes or towels to be hung, no dustbin - wow! Just so poorly designed! Will never come back.
Business response:
Dear Kenneth,Thank you for sharing your feedback. We’re glad you appreciated the free parking and open spaces. We're truly sorry to hear about your experience with our facilities. Your comments are invaluable, and we'll be using them to improve our services and ensure a better stay for future guests. We hope you might consider giving us another chance in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 2.9 star rating with 2,391 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.