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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The price was reasonable, the room was nice, and there was plenty of parking. Unfortunately, the front desk wasn't adequately staffed...i waited 5 minutes before someone showed up to give me shampoo, which wasn't provided unless you ask for it at the desk. Overall, it was a good stay, but it would have been better if shampoo was provided without having to go to the front desk to get it.
Staff was friendly and a clean room.
Business response:
Dear Rick, Thank you for taking the time to share your feedback about your time with us. It is nice to know you had a good stay and were pleased with the clean room. Your compliments for the friendly staff are shared with joy. Please return to enjoy another flawless experience at Extended Stay America. Sincerely,Hotel Management
There were some dead bugs in the room.
Business response:
Dear Daniel, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Apart from this, we hope you had a pleasant time and will give us another chance to serve you again.Sincerely,Hotel Management
Close to freeways, supermarket, and food. Property is quiet, clean, new and well kept.
My stay I really enjoyed my stay. Only thing about 201 is the air conditioning didn't work very well. I know for sure that bed had bed bugs. I have 2 small areas that I got bitten. Other than that staff was very helpful. Thanks David and romana for making it feel like home.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to learn that you enjoyed your time in your room and that everything was to your satisfaction. However, we will review your room with our housekeeping and pest control team and ensure it is spotless. Please return soon to Extended Stay America for another seamless experience whenever your travel brings you to the city again.Sincerely,Hotel Management
Thank you
Business response:
Dear Madiyar, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 2.9 star rating with 2,461 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.