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Extended Stay America - San Jose - Edenvale - North
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6199 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was laying in bed and a little roach was walking around the night stand. When I got out of the shower and was brushing my teeth, a roach crawled onto my foot. Getting there late at night, was very sketchy. As a female, who traveled alone and the only parking was in the back of the location and it was DARK. There were guys outside, drinking and I felt very uncomfortable and not very safe.
Business response:
Dear Alice,We’re truly sorry to hear about your experience and understand your concerns. Your safety and comfort are our top priorities, and it’s disappointing to learn that we fell short. We take cleanliness and security very seriously and will address these issues with urgency. Your feedback is invaluable in helping us improve our services. Please reach out directly to us so we can make things right and ensure a more comfortable stay in the future. Thank you for bringing these matters to our attention, and we hope you will... read more
Such a nice place
Business response:
Dear Karina, Thank you for your kind words! We’re delighted to hear that you found our hotel to be such a nice place. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you back to Extended Stay America and providing you with another great experience in the future.Sincerely,Hotel Management
I would like to see plastic drink cups included and possibly plastic utensils as well, but it is not my job to do that
Business response:
Dear Don,Thank you for your feedback. We appreciate your suggestion regarding the inclusion of plastic drink cups and utensils. Your input is valuable as we continuously strive to enhance our guests' experience. We will certainly take your suggestion into consideration as we review our amenities. Thank you for taking the time to share your thoughts with us.Sincerely, Hotel Management
good
Smelled like cigarettes but if you need a quick place to stay its fine for the most part
Business response:
Dear Anthony,Thank you for your recent stay and for taking the time to post your review online. We always appreciate hearing from our guests. We apologize for anything other than a spotless guest suite and the housekeeping service issues you experienced. This does not meet our standards, and we want to thank you for bringing this to our attention. Our goal is to match our great location with exceptional customer care, and we will continue to work hard to do just that.We hope you will stay with us again when your travels brin... read more
Frequently asked questions about Extended Stay America - San Jose - Edenvale - North
How is Extended Stay America - San Jose - Edenvale - North rated?
Extended Stay America - San Jose - Edenvale - North has a 4.1 star rating with 1,093 reviews.
When is Extended Stay America - San Jose - Edenvale - North open?
Extended Stay America - San Jose - Edenvale - North is open now. It will close tomorrow at 12:00 a.m.