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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Home away from home
They need to do better on their facility as a whole. Found a roach in the restroom on the last night there. And their rooms need upgrades. My room came with broken light fixtures and a jammed door.
Business response:
Dear Karen, We are truly sorry to hear about your disappointing experience during your stay. Your feedback is crucial, and we apologize for the issues you encountered. Please know that cleanliness and maintenance are top priorities, and we will urgently address your concerns. Your comments will be shared with our team for immediate action to ensure our facilities meet the highest standards. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience that reflects the quali... read more
It was quiet but there was a cocaroach on the pillow. There was also a cocaroach on the wall when l visited that building last week.
Business response:
Dear Elena, Thank you for writing a review of our hotel. Providing comfortable and up-to-date accommodation is always our motto. We apologize for the discomfort and frustrations caused by the cleanliness issues in your room and will work with our housekeeping and pest control team to improve it. On the other hand, it is nice knowing you were pleased with your time with us. Please revisit us and allow us to serve you with better memories! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.3 star rating with 2,195 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.