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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

4.3
  • Hotels
  • Milpitas, CA

About this business

HospitalityHotels

Location details

330 Cyprus Dr, Milpitas, CA, 95035, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,532 reviews
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Noemi's profile image
9 years ago

It's ok The front desk was super kind and helpful. The breakfast was lame. I want hot breakfast not a granola bar. 

Kevin's profile image
9 years ago
C's profile image
9 years ago

Good for thrashing Extended Stay Milpitas features much smaller "suites" than other ES's I've been to but management didn't give us any grief when we were still partying with our neighbors at 4AM. If you're going to a 49ers game and don't care much about normal hotel perks this hotel works. 

Anonymous's profile image
Anonymous 
9 years ago

Basic hotel with kitchen Check in was fast, courteous & easy. The room was run down, had a full kitchen that clearly had been put to use (stained countertop etc) and the window did not open, so it was slightly musty. But the air conditioner worked fine, the sheets & towels were clean & it was quiet. 

Business response:

Thank you for telling us about your stay. We're sorry to hear about the issues in your room; however, we're glad that you received quality service at check-in. We will work with our housekeeping and maintenance teams to address the issues in your room. Thank you again for bringing this to our attention. We hope to see you again in the future. 

TC's profile image
9 years ago

Not bad. It's not a bad hotel. I arrived at 3pm, the stated check in time. I had booked a room with two beds since I was staying with a friend and didn't want to share a bed. On arrival they told me the rooms weren't ready yet. Then he told me he didn't have any rooms with two beds available. We were given a king bed with an uncomfortable fold out couch. Pretty disappointing considering that I booked the room several months in advance. Otherwise my stay was fine. 

Business response:

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that we were unable to honor your room request. To ensure that a situation like yours doesn't happen again, my team is working closely to better control our room bookings. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future. 

Anonymous's profile image
Anonymous 
9 years ago

Need to fix a few things The wifi was terrible and the fire alarm in the room was missing, wires were just hanging from the ceiling where it had been. 

Alexander's profile image
Alexander 
9 years ago

Very quiet hotel 4 stars for clean and quiet as I was working nights. 

Business response:

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay and that we were able to accommodate your needs with a quiet atmosphere. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Mom's profile image
9 years ago

It was good and convient. I wish the dishes and pans where encluded with the room instead of serperate 

Business response:

Thank you so much for posting a review of our property. We appreciate you letting us know that our dishware policy was not what you expected. We apologize for this issue, but we are happy to read that we provided you with an enjoyable stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Roman's profile image
9 years ago

Bad front desk service Awful front desk service, waited for 10 minutes standing to check in and nobody was there, I called 3 times while waiting to see if an operator could of help me and nothing, I wouldn't recommend this place. 

Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch

How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?

Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,532 reviews. 

When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?

Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.