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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review Comfortable, quiet, and nice
Business response:
The team and I appreciate your remarks. I am glad you had a quiet, comfortable stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nothing fancy but decent! I only ended up staying 1 out of 2 nights booked...the room was huge and I wished I had made it to the hotel for both nights. If I stay here again I will request the room I had because it was great, well positioned. T.V. a bit small and remote not very responsive but overall a decent stay.
Business response:
Thank you for choosing Extended Stay America in Milpitas - McCarthy Ranch. We are very happy to hear that you enjoyed your room. We are very proud of our hotel and the staff will be pleased to hear your comments. Please consider us for future travel plans. We'd love to host your next trip to the area.
Pick another place It was horrible ño guest service. It was shady i mean when i checked in the giy did t check id or anything
Not all that. Full kitchen, but no dishes, pots, etc. Had to ask for them at the front desk. No coffee pot and there were no more available when we asked. Our room was clean, but our son and his family had to move 3 times due to ant infestations. We asked for our rooms to be close together and we were not even in the same building together. I don't think I would stay again.
Business response:
Thank you very much for staying with us. We are very sorry that your son's experience was not as nice. It is certainly our goal to offer all our guests the perfect experience with a relaxing, clean and safe environment. We apologize that we were unable to do so during your stay. We have recently retrained our entire staff to provide improved service and hope that this will resolve the previous issues experienced during your stay. It would be our pleasure to have you stay with us again in the future to show you our positive s... read more
Meh. Meh. I got exactly what I paid for. The room was cleanly, but the comforter had a curiously large stain. The tub faucet dripped, but whatever.
It was a little musty but it was ok after airing out room a while.
Southbay getaway The bed and pillows are not that good. No kitchen cookware or dishwear available upon check in. Hairdryer is broken and AC has so much noise...
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. Our kitchen supplies are no longer in the rooms. They are only available upon request. I apologize that the information was not given to you during the time of your check in. We will take your comments and coach ... read more
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,617 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.