This profile has been claimed by the business owner or representative.
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
We love this hotel Staff was super friendly and helpful. We would definitely stay again.
Business response:
Anna, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to know that you loved your stay. We will be sure to share your compliments with the entire team. Thanks for choosing Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management
It was serviceable It was Nothing special at all. It was Nothing special at all. It was Nothing special at all. It was Nothing special at all.
Business response:
Larry, thank you for staying with us. Although our convenient location was perfect for your needs, we are sorry for not meeting your expectations with your room. We value your feedback as it will help us improve our facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Henry, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Keith, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Aditya, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
I needed a room for the night on business. For the area it was a great rate and right near a large strip mall with a variety of good Asian and Indian cuisine.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you liked our convenient location and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Room and Sheets Stench I checked into my first room and there was a noticeable odor as if someone lived full time. I asked to move into another room. The air was clear of odor but the pillow case smelled like wet towel. Thankfully I there only one night and too tired to complain about the pillow cases to the front desk.
Business response:
Thank you for sharing your feedback. Although you liked certain aspects of your stay, we apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department for review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,617 reviews.
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.