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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Vivian, thank you for taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to your next stay at Extended Stay America - San Jose - Milpitas - McCarthy Ranch. Sincerely, General Manager
The hotel was conveniently located. Did not have a hard time getting an uber or taking the train to and from the location.
Business response:
Thank you for taking the time to leave your valuable feedback. It's good to know you were pleased with our convenient location and that you had a satisfying stay. It was a pleasure hosting you, and we hope you will come back whenever you are in this area. Sincerely, General Manager
Increase the variety of the breakfast foods. Please provide a water boiler in every room Free Wifi Speed too slow
Business response:
Thank you for staying at Extended Stay America - San Jose - Milpitas - McCarthy Ranch. We are glad your overall visit was a pleasant one, but we are sorry for not meeting all of your expectations. We will be sure to share your concerns with the respective teams to see where we can make improvements. Thanks again, we hope to have another opportunity to serve you better. Sincerely, General Manager
Too expensive. No coffeemaker and room smells bad I do not book again. Too expensive. No coffeemaker. No enought light
Business response:
Amy, thank you for sharing your candid feedback. We are disappointed you felt the cost of your stay was not in line with the value you received. We appreciate your feedback and will use it to ensure we are more consistent in our service levels. Thanks once more, and we hope you will consider us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, General Manager
便宜的酒店 够便宜
When we got to the hotel to check in the wait was really long. The manager was trying to do the best she can. There were no room ready when we got there. We book a queen non smoking room and got a double bed room. The headboard had stains and the room smells.
Trash from previous tenant were still in trash can Elevator broken, lobby and back door lock broken. Trash from previous tenant was still in the trash can. No bath room accessories were provided. probably won't come back again...
Check in process is a drag. Came in early at 2pm but was told checkin can only be done at 3pm. Came back at 3pm but there was like 50 people waiting to check-in with only 1 staff behind the counter! The room that I was assigned was average. But in the night from 9pm to midnight there was huge commotion from another room with people quarreling and shouting and banging of walls. Happened throughout until after midnight.
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,532 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.