This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unique is convenient to Dining options and shopping. What I see is the floor needs to be clean more. More on mapping. Other than that it's good.
Business response:
Dear Susan, Thank you for your feedback! We are glad you found the location convenient for dining and shopping. Your observation about the floor's cleanliness is greatly appreciated, and we will definitely discuss this with our housekeeping team to improve our mopping procedures. We are sorry for any discomfort this caused you. Please return, and we welcome you back to provide an even better experience at Extended Stay America!Sincerely,Hotel Management
It was good
Excellent customer service! Crystal and this gentleman (i forgot his name) saw us through that evening when our a/c and lights were out. This is for sure my go to place for an overnight stay! This place is conveniently located in between shopping and spending time with relatives after your work is done!
Good stay
Business response:
Dear Glenn, Thank you for your feedback! We’re pleased to hear that you had a good experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management
The property is very well kept and clean. The staff are helpful and accommodating.
Rooms were not clean
Business response:
Dear Priyal,We are deeply sorry for the cleanliness issue you encountered during your stay. We understand that a clean and comfortable environment is essential for a relaxing and enjoyable stay; therefore, we regret not meeting your expectations. We will address this with our housekeeping to ensure our hotel meets the high standards. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,611 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.