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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was quiet. But room smelled horrible. And floor was still dirty. Check in was easy
Business response:
Dear Carissa, Thank you for sharing your thoughts with us. While we're pleased the arrival process met your expectations and you found the environment calm, we're concerned to learn about the condition of your room. A fresh and well-maintained space is essential, and your comments have been noted for immediate review. We appreciate your feedback and hope to welcome you back for a more pleasant visit. Sincerely, Hotel Management
Great customer service.
Business response:
Dear Shemaiah, Thank you for taking the time to post such kind remarks about Extended Stay America. We're thrilled to know our team made a positive impression during your stay. Providing attentive, thoughtful service is something we take seriously, and it’s always rewarding to hear when our efforts are recognized. We truly appreciate you choosing to stay with us and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Good
Meets all what we need for an overnight stay. What takes it up a notch would be the unmatched service of Desiree B. She made sure that our stay was pleasant and that we get what we needed. We arrive atleast 1 hour before the designated check in and the room was already ready. Price is also the most justified within the 10 mile radius of Levis stadium.
Business response:
Dear Sausan, Thank you for the fantastic review of Extended Stay America. We're glad to know the property met your needs for an overnight stay and that the early check-in and value made your visit even more convenient. We truly appreciate your recognition of the outstanding service provided by Desiree B. Providing a smooth, welcoming stay is what we aim for, and we're pleased it made a difference during your time with us. It was a true pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Man... read more
Staff are very friendly and helping us. The housekeeping person was so nice to let us walk across the building instead of around the building which will take longer time. Excellent services. Thanks.
Bed and pillows hard not comfortable. Also the sheets
Business response:
Dear Nerissa, We're sorry the bedding didn't provide the level of comfort you were hoping for. A restful night's sleep is one of the most important parts of any stay, and it's disappointing to know that this aspect fell short for you. We'll be sharing your comments with our team to explore options for improving overall sleep quality for our guests. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Management
Always love my extended stays the amenities and all the gidgets and gadgets aswell as their rooms and comforts the cookin in the rooms always lovley
.
Everything was good
Business response:
Dear Haley, We are delighted to hear that everything went well during your stay, from the comfort of your accommodations to the overall experience. It is always our goal to provide a seamless and enjoyable visit, and we are pleased we could deliver that for you. We look forward to welcoming you back again here at Extended Stay America anytime soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 3.6 star rating with 2,260 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.