This profile has been claimed by the business owner or representative.
Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very very basic hotel! The staff was nice. The few I didn’t like was that you needed to ask for your kitchen things and return before you leave. If you wanted clean towels you had to take your dirty ones to the desk and they counted them then gave you clean towels. I never had to do that before. You also had to throw your own trash away. Heads up this is a very basic hotel. Plus it says breakfast there is no breakfast just coffee and muffins.
Business response:
Dear Guest, Thank you for your feedback. We are pleased to hear that our staff made a positive impression. We understand that the process for obtaining kitchen items, towel exchanges, and trash disposal was different from your expectations, and we apologize for any inconvenience this caused. Additionally, we regret that our breakfast offering did not meet your expectations. We appreciate your insights and will share them with our team as we continually strive to enhance our services and provide a more comfortable stay for al... read more
Area was nice and quiet, front desk staff were nice!
Business response:
Dear Justin, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Extended Stay America. It is nice to read you found our accommodations peaceful and appreciated our front desk team for their hospitality. Thank you for letting future travelers know about the aspects that made your stay memorable. We hope you are already planning another visit our way.Sincerely,Hotel Management
1 day stay Room was very clean. No shampoo in the room, you had to ask for it. Bed was ok for comfort. Free breakfast shouldnt be called that. Horrible tasting pre-packaged muffins, granola bar and packaged ostmeal. Room was quiet.
Business response:
Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear that you found your room clean and quiet. However, we sincerely apologize for the inconvenience with the in-room amenities and your disappointment with the breakfast. We will share your comments appropriately, as we always want to know what would enhance our guest experience. We hope you will return to stay with us another time; it was a pleasure hosting your visit. Sincerely,Hotel Management
nothing unique how ever saff did let me check in before 3
Business response:
DearCecilia, Thank you for reviewing your stay. We are happy your overall experience was pleasant, and we are glad that we were able to provide you with early check-in. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management
very homey
Business response:
Dear Magi,Thank you for taking the time to review your stay at Extended Stay America. We’re glad you enjoyed your stay and found the atmosphere comfortable and inviting. Our goal is to make guests feel relaxed and at ease, and we’re happy that we could do that for you. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 4.2 star rating with 1,147 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.