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Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast poor but comfortable and great value! Service good
Business response:
Dear Guest, We appreciate you taking the time to share your experience at Extended Stay America. We’re glad to hear your accommodations were comfortable and offered excellent value, and that our team provided attentive service. We also take note of your feedback regarding breakfast, as it helps us enhance our guests’ experience. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Please was great!
Clean, comfortable, fair price.
Business response:
Dear Guest, Thank you for being our guest and for sharing your experience at Extended Stay America. We’re delighted to hear that your stay felt fresh and cozy—truly one of the nicest compliments we can receive. It’s great to know the comfort and value you expected were delivered, and that our team’s efforts helped make your visit enjoyable. We appreciate your feedback and hope to welcome you back again soon for another pleasant stay. Sincerely, Hotel Management
Very clean and great space
The mattress was junk, it was too thin. You could feel the bed. I did not get a good night's sleep. The shower had plenty of hot water. It was very clean. Staff was very helpful.
Business response:
Dear Guest, It’s great to hear you found the room clean, the staff helpful, and the shower enjoyable during your stay. Those are exactly the experiences we hope to deliver. At the same time, it’s unfortunate that the bedding didn’t offer the comfort needed for a good night’s rest. Your comments on this are truly appreciated and will be taken into careful consideration. Thank you for sharing your thoughts and giving us the chance to enhance future guest experiences. Sincerely, Hotel Management
Noisy room. The shower head bracket was broke and the bathroom was bot particularly clean. Definitely not worth $190.00.
Business response:
Dear Guest, We’re genuinely sorry to learn that your visit did not meet expectations. We understand how frustrating noise and maintenance concerns can be when trying to relax. Your feedback about the bathroom and overall room condition has been shared with our team for review. We appreciate you bringing these matters to our attention, as your comments help us improve the comfort and quality of future stays. We hope you will consider giving us another opportunity to provide you with a more pleasant and restful experience. Sin... read more
The tub didn’t drain. Bathroom light stayed on the whole time. The bathroom door didn’t stay closed.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are truly sorry to learn that the facilities did not meet expectations during your stay. A comfortable, fully functional environment is essential, and it is disappointing that this was not reflected in your visit. Your observations have been shared with our team to help ensure greater consistency going forward. We appreciate you taking the time to provide this feedback and regret the inconvenience you encountered. We hope you will consider staying with us again so... read more
Everything was great! But the only problem was the people in the next room. They were noisy late at night and till the early mornings. It was a lot of unnecessary banging on walls and furniture.
Business response:
Dear Guest, We’re thrilled to hear you had a great overall experience at Extended Stay America. We are very sorry that your rest was disturbed by noise from the neighboring room, and we appreciate you bringing this to our attention. Our team strives to ensure a calm and comfortable atmosphere for all guests, and we hope your next stay will be even more restful and enjoyable. Sincerely, Hotel Management
They should at least have a coffee pot and coffee in the rooms. They should at least have hard boiled eggs and bananas at the breakfast bar. The hallway on the second floor smelled liked Marijuana! It was awful and gave me a headache!
Business response:
Dear Guest, Thank you for taking the time to share your review with us. While we’re glad you enjoyed your room, we regret the discomfort caused by the lingering smell in the hallway and that the breakfast offerings did not meet your needs. Your feedback has been shared with our team to help improve both the breakfast options and overall guest experience. We hope to have the opportunity to provide you with a more enjoyable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 3.4 star rating with 1,849 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.